Viewing 9 posts - 1 through 9 (of 9 total)
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  • December 14, 2015 at 12:55 pm #552169
    publidata

    Hi,
    the website http://www.nonnastella.it has changed web agency, but in the backoffice is not possible to edit anything, in particular modify/upgrade photos. I absolutely need your support please to understand the problem. Please help me. Thank you

    December 14, 2015 at 1:06 pm #552183
    Yigit

    Hi publidata!

    You are currently using a very old version of Enfold. Please update it to the latest version 3.4.6 – kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Yigit

    December 14, 2015 at 1:13 pm #552189
    publidata

    Hi, Thank you very much for your answer. The old web agency doensn’t want to give me the purchase code. How can I resolve? Thanks

    December 14, 2015 at 1:14 pm #552191
    publidata

    can I use the purchase code that I have insert to register my account in this support?

    December 14, 2015 at 1:19 pm #552197
    Yigit

    Hey!

    Yes, you can use that purchase code and insert username (that was used to purchase Enfold) and insert them in Enfold theme options – http://kriesi.at/documentation/enfold/updating-your-theme-files/ to receive auto updates

    Best regards,
    Yigit

    December 14, 2015 at 1:37 pm #552219
    publidata

    Hi, I did it as you can see, but the message say that I have the last version…..

    December 14, 2015 at 2:45 pm #552289
    publidata

    I’m trying via ftp. I hope it will runs

    December 14, 2015 at 3:40 pm #552369
    publidata

    it runs well. I want to say to you THANK YOU. excellent support. Bye

    December 14, 2015 at 3:42 pm #552373
    Yigit

    Hey!

    You are welcome!
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Cheers!
    Yigit

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Viewing 9 posts - 1 through 9 (of 9 total)
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