Viewing 7 posts - 1 through 7 (of 7 total)
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  • December 14, 2015 at 3:39 am #551897
    eviang

    Hi,

    I have plugin for visitor forms.

    One of the options is an ‘Other’ box that can be added to questions.

    When it displays, it displays beneath the respective radio button instead of to the right of it.

    I have contacted the plugin’s support, and they asked me to view this in their Preview mode, to confirm whether the same display error is occurring, which it is not.

    Please see the two screenshots.

    They have advised that this is because of theme settings that I am using with Enfold.

    Please can you advise how I am able to correct this so that the input box displays to the right of the radio button instead of beneath it like it does on the incorrect screenshot.

    Thank you.

    December 15, 2015 at 3:15 am #552756
    Elliott

    Hey eviang!

    Send us a link to your page and we’ll take a look.

    Cheers!
    Elliott

    December 15, 2015 at 3:27 am #552759
    eviang

    Hi Elliott,

    The form can be seen on the URL below.
    The ‘Other’ option is only available for questions later in the form so it may take a while to get to them.

    It is created in a plugin called Gravity Forms.

    I believe you only wanted to see the actual form however if you wanted access to the WP panel please also see details below.

    Thanks.

    December 17, 2015 at 12:03 pm #554323
    Ismael

    Hey!

    I tried to login to the site but the login credentials above are not working. If you don’t mind, please create a test form on a new page so that we can see the issue.

    Cheers!
    Ismael

    December 17, 2015 at 2:55 pm #554411
    eviang

    Hi Ismael,

    I have made a test form that includes an ‘Other’ option.

    Please see form and updated login credentials below.

    Thanks.

    December 18, 2015 at 3:42 am #554794
    Elliott

    Hi!

    What happens when you add this to your custom CSS?

    .gfield_radio input[type="text"] {
    width: 300px !important;
}

    Best regards,
    Elliott

    December 18, 2015 at 3:52 am #554801
    eviang

    That did the job!

    Thanks so much Elliott!!

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