Viewing 8 posts - 1 through 8 (of 8 total)
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  • December 12, 2015 at 11:18 pm #551500
    michaelbragguk

    I’ve replicated the icon used in the, startup example, hero to launch a light-box containing a Vimeo video.

    When not logged in it opens the light-box then redirects the browser to the vimeo page.
    When logged in it launches the light-box containing the video and stays on the current page.

    After a lot of debugging such as deactivation all plugins, removing all elements of the page, using the icon element on an empty page with no header or footer the only things that seem to resolve this issue is if you are logged in or not.

    I’m starting to wonder if a file is being loaded for the wp-admin effecting this that is not loaded for none-logged in users?

    In the private content I’ve linked to a video of this in action.

    December 13, 2015 at 1:52 pm #551631
    Josue

    Hey!

    We’d need to see the issue in action in order to debug it.

    Regards,
    Josue

    December 13, 2015 at 2:34 pm #551657
    michaelbragguk

    I’ve uploaded a zip folder of the project files and database. Attaching a link/username/password in the private content area.

    If you need anything else please let me know.

    December 13, 2015 at 2:44 pm #551661
    Josue

    Hey!

    I’m afraid this won’t truly replicate your install as the culprit of the issue may be related to the custom domain you’re using. Keep working on the site and when you publish it check if the issue persists, if it does; let us know through this topic.

    Best regards,
    Josue

    December 17, 2015 at 8:51 pm #554639
    michaelbragguk

    Hi, the site is on a live server and the problems still persists. I’ve shared details of the site and passwords that protects it.

    December 18, 2015 at 12:15 pm #554905
    Josue

    Hey!

    Thanks for the access, the issue is fixed now, it was caused by this setting in the WP Google Analytics plugin – http://screencast.com/t/X4JdOkw6gvar

    Cheers!
    Josue

    December 18, 2015 at 12:23 pm #554909
    michaelbragguk

    Thanks, at first glance it looks to of fixed it. Any idea why these two products are conflicting and how to fix this going forward?

    December 18, 2015 at 2:07 pm #554945
    Josue

    I’m not sure, the plugin may be modifying how links are handled and that conflicts with the theme’s lightbox script, i’d suggest to keep that check off from now on.

    Cheers!
    Josue

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