Viewing 4 posts - 1 through 4 (of 4 total)
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  • December 10, 2015 at 4:42 pm #550528
    jjfulfer

    Hi, I have bought and used Enfold on many websites. However, I recently launched a new website and this time the contact form is not delivering emails. I have sent many test message, to multiple email addresses, and the form is not delivering. I have checked my spam folders too, and the messages are not there either. Can you please help fix this? Thanks!

    December 10, 2015 at 5:08 pm #550555
    Josue

    Hey Josh!

    Can you try point 2 of this article and see how that goes?
    http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Best regards,
    Josue

    December 10, 2015 at 10:37 pm #550756
    jjfulfer

    Hi Josue,

    I tried point 2, but I received the reset email immediately. Do you have any other ideas of how to fix the form? Thanks. You guys are great. Great product. Great service. Much appreciated!

    December 10, 2015 at 11:20 pm #550768
    Josue

    Hey!

    Could be that your server is only allowing out-going emails from ” (Email address hidden if logged out) “, try adding this at the very end of your theme / child theme functions.php file:

    function change_cf_from() {
    return " (Email address hidden if logged out) ";
}
add_filter('avf_form_from', 'change_cf_from', 10);

    Cheers!
    Josue

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