Hello,
I’m editing a site for a client who is using Enfold.
When editing a textbox at the moment we cannot add a new line!? Very odd. We cleaned the input in the DB so there are no weird characters left over from Word or something.
In order to add a new line I have to copy the line break at the end of another line and paste it. Which is fine for me…. but try explaining that to a customer. Is there a setting I’m missing? Or something else? Very odd situation, it’s just a textbox, must be JS blocking it… right?
Thanks,
Ed
Hey fany!
try to deactivate all plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?
Cheers!
Andy
