Viewing 12 posts - 1 through 12 (of 12 total)
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  • December 7, 2015 at 7:44 pm #548241
    jpdietz

    I hope this is just a setting that I am missing, however I have a site that I can compare to and I feel like I have gone over everything.

    Please see the two URL’s.
    This is what is expected.
    http://scottandchristie.com/blog/cataract-surgery-options/

    This blog is not providing the correct links and data.
    http://goodlookseyewear.com/blog/december-and-january-promotions/

    You can see in addition to the missing “Share this entry”, it is also missing the date, category, and author of the post.

    December 7, 2015 at 10:15 pm #548348
    Andy

    Hey jpdietz!

    You are using an old version of the theme, so please upgrade to Enfold 3.4.5 and let us know if you still need help afterwards.

    try to deactivate all plugins, to check if one is causing this issue and let us know about your results. If that does not help send us admin access, so we can take a deeper look into it. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?

    Best regards,
    Andy

    December 7, 2015 at 10:40 pm #548381
    jpdietz

    Theme Updates
    No Updates available. You are running the latest version! (3.4.5)

    • This reply was modified 8 years, 11 months ago by jpdietz.
    December 8, 2015 at 6:00 am #548521
    Ismael

    Hey!\

    Thank you for the info. The second post was built in the advance layout builder that’s why it doesn’t contain the default elements such as the share section, comments etc. You have to add those elements manually.

    Best regards,
    Ismael

    December 8, 2015 at 8:49 pm #549216
    jpdietz

    Ismael, all posts with the “Scott and Christie” site do not require those elements to be added, why would they now need to be added?

    December 8, 2015 at 9:40 pm #549243
    Basilis

    Hey!

    As Ismael described, it is because of different elements been used to generate the post, Layout Builder used for that one post, is that correct?
    Let us know

    Regards,
    Basilis

    December 23, 2015 at 9:01 pm #557206
    jpdietz

    No, this is not correct. By default blog posts made on the “Scott & Christie” site include those features automatically, they are not being added using the “advanced layout editor”.

    December 23, 2015 at 9:09 pm #557212
    jpdietz

    Ismael, the blog post you reviewed has those features included so that we have consistency…

    December 23, 2015 at 9:27 pm #557216
    jpdietz

    I think I discovered why this is happening.

    Site “Administrators” when they post does not include this content, however as an “Editor”, this content automatically comes over. I just tested this out, and it seems to be the case. I would highly recommend that this be a global setting for the theme, as it creates confusion over the layout of the blog posts, from profile to profile.

    December 27, 2015 at 7:31 am #557563
    Rikard

    Hi,

    A post published using the Avia Layout Builder will not contain the regular elements such as sharing etc, it will act like a page and this is the default behaviour. You will have to add these elements manually if you wish to continue using the builder for posts. If you are experiencing something other that this behaviour then please send us a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    January 7, 2016 at 6:18 pm #561412
    jpdietz

    Rikard, I understand this now, but being new to this theme, where would this be posted? Newbs to the theme would not inherently know this.

    January 7, 2016 at 6:22 pm #561418
    Yigit

    Hey!

    Please see Private Content field in screenshot – http://i.imgur.com/RUZxowy.png?1

    Regards,
    Yigit

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