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  • #545256

    We have a website built on Enfold – was working perfectly until Sunday 29th November then it suddenly stopped sending enquiry emails.

    We’ve tested several times, with now 4 separate email addresses set up as admin and ruled that out as the cause.

    We’ve spoke to our host and they have confirmed there is no problem with the website being blacklisted.

    Their error logs are indicating it’s an Enfold issue.

    We’ve updated the Enfold theme to the latest, but still no joy.

    Please help.

    #545481

    Strangely this started working again a few hours after I raised the support request. Although I have changed the email it is sending from to one not associated with the company (which is not ideal). But it may point to what the cause is?

    #545483

    Hey!

    Please refer to this post – http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

    Cheers!
    Yigit

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