Tagged: ,

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #544198

    Hi Guys,
    Great themes :)
    But I was updating a site and all of the Enfold Image sliders (such as Multi-image, Content Slider, etc.) have stopped working on the site.
    http://www.gravitycircuscentre.com/
    You will see that the Layer Slider works, as does the WP Gallery. Also images appear when just inserted into a text box
    But if you view here
    http://www.gravitycircuscentre.com/professional-course/ and scroll to the bottom, the Enfold Image slider is not working.
    Any thoughts?
    Have the latest version of Enfold and WP database, and not that many plugins (all up to date): Auto Terms of Service and Privacy Policy; Contact Form 7; Email Address Encoder; GZip Ninja Speed Compression; Jetpack by WordPress.com; MailChimp for WordPress; MimeTypes Link Icons; Optimize Database after Deleting Revisions; W3 Total Cache; WP-SpamShield; Yoast SEO
    I have deactivated all plugins, reinstalled a few and it has made no difference.
    Anyone else experiencing this?
    best wishes
    Tim

    #544313

    Hi Tim!

    can you please try the following, but with that order

    1. Disable all the cache / speed related plugins
    2. Clear your browser cache
    3. Check if the images are back to work
    4. Notify us.

    Thanks a lot for letting us know

    Cheers!
    Basilis

    #544374

    Hi Basilis,
    Have followed those instructions, and no change.
    It is really weird.
    On this page of the website (http://www.gravitycircuscentre.com/professional-course/) there are 2 image sliders at the bottom of the page
    1) Top – WP gallery slider created in the Content Box of Enfold
    2) Bottom (you can’t see the images but you can see the buttons if you hover over the blank space) is an Enfold Image Slider
    None of the Image sliders work – the other media boxes do!!
    Any further ideas!
    best wishes
    Tim

    #545263

    Any further thoughts…

    #545712

    Hi,

    Not sure what’s going on there, could you try to delete and recreate the slider to see if that helps?

    Edit: you are getting some Javascript errors, not sure from where though. Do we have permission to deactivate plugins for testing purposes?

    Regards,
    Rikard

    • This reply was modified 8 years, 11 months ago by Rikard.
Viewing 5 posts - 1 through 5 (of 5 total)
  • You must be logged in to reply to this topic.