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Posts
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Hi
Back in April this year I had a product/mega menu display issue when I chose to display “Header Title and Breadcrumbs”. Ticket #448260 provided a CSS fix with my mega menu not centering on new column. After the latest upgrade to Enfold, the problem is back. I selected to only display the title until a solution is found when I try to display breadcrumbs.I have included login credentials so you can see for yourself. As soon as I select to display breadcrumbs, when I click on any of the products listed on this page http://lysetremblayjewelry.ca/gift-certificates the mega menu gets messed up and the page is blank.
This is the season where hopefully Gift Certificates with be purchased, so it’s critical to have this working soonest.
Hopefully you can find how this gets broken.
Thanks
LyseHey tremblayly!
you are using a huge list of plugins, try to deactivate all plugins, to check if one is causing this issue and let us know about your results. Are we allowed to deactivate all your plugins temporarily by ourselves as well for testing purposes?
Cheers!
AndyHi And
I reduced my plugins from 38 to 33. I’m working on reducing more by replacing the ones that need 3 to fully work.
I deactivated all plugins, reactivated WooCommerce, and turned on the header title and breadcrumbs for Enfold. The problem remains with all plugins deactivated.I reactivated all of my plugins and turned off using breadcrumbs – the problem disappears.
If you wish to try this yourself, you have my permission to deactivate all plugins.
Thanks,
LyseHey!
How can we edit these products?
http://lysetremblayjewelry.ca/shop/custom
http://lysetremblayjewelry.ca/shop/gift-certificates#Please post the product editor url. I can’t find those products in the Products panel.
Cheers!
IsmaelHi Ismael,
Gift Certificate Custom Value
http://lysetremblayjewelry.ca/wp-admin/post.php?post=7041&action=edit
http://lysetremblayjewelry.ca/shop/customGift Certificate Preset Value
http://lysetremblayjewelry.ca/wp-admin/post.php?post=6983&action=edit
http://lysetremblayjewelry.ca/shop/gift-certificatesThanks
LyseHi!
I see the issue on your website. Very strange. You are using an old version of WooCommerce, so please update. Also upgrade to Enfold v3.4.5 and let us know if it helps to you. Try to contact WooCommerce support about this issue as well.
Cheers!
AndyHi Andy,
I applied all updates including Enfold to v3..4.6.
The problem was reported first with the WooCommerce support team. It was identified as a theme issue. It only happens when I turn on the breadcrumbs.I’m at a loss….
Thanks,
LyseHi!
what do you mean with “this is only a problem with my install”? Did you try to reproduce this issue on another Enfold installation? and you could not reproduce it?
There might be some corrupted files, so please delete all theme files completely via FTP, before installing a fresh copy from your themeforest account: http://kriesi.at/documentation/enfold/install-enfold-over-ftp/
Cheers!
AndyHi Andy,
I replaced the Enfold theme via FT on my staging area and the problem was still there.
I compared how I created my gift certificate products categories on both my site and my client’s (where these is work fine). The only difference I found was that the two gift certificate products categories on my site were not assigned to a the parent product category Gift Certificates. Once I assigned my gift certificate products to use the parent product category (Gift Certificates) my issue when away.
All I had to do on my my live site was to create the gift certificates product category hierarchy to make this work like a charm.
WOW that’s interesting, but I’m happy it works.
Thank you for your patience.
Lyse
- The topic ‘URGENT – Theme breadcrumbs display causing WooCommerce product not to display’ is closed to new replies.