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Viewing 14 posts - 1 through 14 (of 14 total)
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  • November 27, 2015 at 4:51 am #543468
    Dylanmeyer

    Hi all,

    I’ve built a membership website using Enfold theme and Imember360 (https://imember360.com/).
    For those of you who don’t know, imember is a membership plugin that works with Infusionsoft.
    However something weird is happening.
    If I use another theme (for example, Jupiter or X), login times are between 2-4 seconds.
    However, if I use enfold, immediately the login time is 15 seconds +
    I have spoken to the people at imember and they can’t figure out why enfold is causing such issues with their program.
    I was hoping someone here might be able to help.
    If I can’t solve this issue i’ll have to switch to using a different theme on my website.

    Thanks in advance!

    November 27, 2015 at 12:11 pm #543570
    Yigit

    Hi Dylanmeyer!

    Can you please post the link to your website?
    Also, please make sure that you are using the latest version of Enfold which is currently 3.4.4 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    November 28, 2015 at 2:36 am #543907
    Dylanmeyer

    sure

    November 29, 2015 at 8:13 am #544081
    Rikard

    Hi,

    I tried logging in and the load was not fast but it wasn’t slow either, maybe 3-4 seconds. Could you try clearing your browser cache to see if there might be a local problem? Also, how do we access the backend? /wp-admin/ redirects to /welcome/

    Regards,
    Rikard

    November 29, 2015 at 9:07 am #544101
    Dylanmeyer

    We are all only getting very slow loads (10-12 seconds).
    We have tried multiple computers, browsers, devices in multiple locations, + changed servers 3 times.
    We even had the maker of imember360 have a look at it, and he can’t figure out why Enfold is making it so slow either.

    Oh, that’s because i didn’t give you admin details.
    You’d need to log out, then log back (/wp-admin) in using admin details

    December 1, 2015 at 2:39 pm #545195
    Dylanmeyer

    bump

    December 2, 2015 at 3:46 am #545710
    Rikard

    Hi,

    I’m not sure what to tell you except that I’m seeing fairly normal loading times when testing here: http://tools.pingdom.com/fpt/ and loading it manually as well. I couldn’t see any other themes in your installation either?

    Thanks,
    Rikard

    December 2, 2015 at 5:08 am #545723
    Dylanmeyer

    Hi Rikard,
    Just to clarify, we are talking about the time it takes to LOG IN on the websites home page, not the time it takes to load the home page – right?

    That is, after clicking “log in”, it takes 12 seconds to hit the membership page as opposed to 2 seconds with other WordPress themes.

    Thanks

    December 4, 2015 at 1:12 am #546775
    Andy

    Hi!

    logging into your backend does not take any longer than normal for me. Could you fix it?

    Regards,
    Andy

    December 4, 2015 at 3:27 am #546795
    Dylanmeyer

    Please see below video

    December 5, 2015 at 3:32 pm #547439
    Dylanmeyer

    bump.

    December 7, 2015 at 6:05 am #547773
    Dylanmeyer

    Is anyone able to help?

    December 8, 2015 at 5:56 pm #548883
    Andy

    Hi!

    refuse from bumping into your own thread, as it pushes it behind in our queue and marks it as answered and then we can’t provide a faster reply to you.

    Never heard of this problem before. I checked link in private content and login does take maybe 5 seconds for me, which is pretty normal I think. Try to contact plugin’s author about this.

    Cheers!
    Andy

    December 16, 2015 at 7:35 am #553484
    Dylanmeyer

    Spoke to the creator of the plugin and we checked everything and have established that it is the theme causing the problem.
    I have decided to switch this website to a different theme due to the issue being unable to be solved.

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