Contact Form Only Sending Occasionaly - Support | Kriesi.at

Viewing 8 posts - 1 through 8 (of 8 total)

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November 20, 2015 at 2:30 am #539313

dreamitsolutions
Participant

HI team,

Need your help with this.

Only some contact forms are sending? Some are getting through and some aren’t.

I’ve installed the STMP addon as well as Contact Form DB.

Still no luck.

Anyone else have any ideas?

November 20, 2015 at 3:05 am #539328

Dake
Inactive Moderator

Hi dreamitsolutions!

Please try options 2,3 & 4 on the page below for possible fixes:

http://kriesi.at/documentation/enfold/my-contact-form-is-not-sending-emails/

Regards,
Dake

November 20, 2015 at 3:16 am #539330

dreamitsolutions
Participant

Tried them already.

Any other ideas

Regards,
Jamie

November 21, 2015 at 4:13 am #540061

Josue
Inactive Moderator

Hi Jamie,

Just to confirm, recalling point 2 on the aforementioned article, if you try to recover your password with your user, do you get the message?

Best regards,
Josue

November 21, 2015 at 1:47 pm #540154

dreamitsolutions
Participant

Correct, I do receive the message from WordPress.

Its intersting as some contact forms send through successfully, however occasionally, a few will not send correctly.

Would it be due to Enfolds SPAM settings?

November 23, 2015 at 10:53 am #540606

Josue
Inactive Moderator

Enfold doesn’t have any specific spam settings or mail headers, it relegates that to WordPress so it can be modified by the user with a plugin or custom code. How do you know of the ones who are not being sent?

Regards,
Josue

November 23, 2015 at 2:22 pm #540838

dreamitsolutions
Participant

When I submit the form, 5/10 times it does not show it was sent successfully.

November 23, 2015 at 2:44 pm #540865

Josue
Inactive Moderator

Hey!

Have you already tried reaching out Gravity Form support?

Regards,
Josue
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