Viewing 15 posts - 1 through 15 (of 15 total)
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  • November 15, 2015 at 5:10 pm #536126
    decode

    hi,

    we found the “dot control” of this element working fine on desktop but NOT on mobile (tested on iPhone).
    The dot control does not react if there are more than one partner/logo element on the same page.

    same page
    <—–first partner/logo element ——> dot control working fine on iPhone
    <—–second partner/logo element ——> dot control not react on iPhone
    <—–third partner/logo element ——> dot control not react on iPhone
    <—–fourth partner/logo element ——> dot control not react on iPhone
    same page

    any solution?

    thank you :)

    November 16, 2015 at 4:34 pm #536607
    decode

    hi,
    any solutions?

    November 17, 2015 at 8:50 am #537161
    decode

    hi,

    this bug is quite an issue ~ please let me know if there is a solution to fix it …

    thank you

    November 17, 2015 at 12:20 pm #537244
    decode

    hi,
    URL changed.

    November 17, 2015 at 3:08 pm #537304
    Yigit

    Hey!

    Please try adding following code to Quick CSS in Enfold theme options under General Styling tab

    @media only screen and (max-width: 480px) {
#top .avia-smallarrow-slider .avia-slideshow-dots { z-index: 999; }}

    Cheers!
    Yigit

    November 18, 2015 at 4:59 am #537790
    decode

    hi, Yigit

    it’s not working, the control dots still not reacting except for the first set.

    November 18, 2015 at 2:16 pm #538105
    Yigit

    Hey!

    Can you please firstly update Enfold to the latest version 3.4.3 – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Cheers!
    Yigit

    November 18, 2015 at 7:32 pm #538504
    decode

    hi, Yigit

    I upgraded it to 3.4.3, not helping ~~

    November 21, 2015 at 4:45 am #540073
    Ismael

    Hi!

    It’s probably a spacing issue. Increase the size of the dots and the spaces around it. 

    @media only screen and (max-width:989px) {
#top .avia-smallarrow-slider .avia-slideshow-dots a {
    margin: 0 10px;
    height: 16px;
    width: 16px;
    border-radius: 16px;
    padding: 10px;
}
}

    Best regards,
    Ismael

    November 26, 2015 at 12:24 pm #543040
    decode

    hi, Ismael

    But the “first” same element works fine, would this be spacing issue?

    same page
    <—–first partner/logo element ——> dot control working fine on iPhone
    <—–second partner/logo element ——> dot control not react on iPhone
    <—–third partner/logo element ——> dot control not react on iPhone
    <—–fourth partner/logo element ——> dot control not react on iPhone
    same page

    December 1, 2015 at 2:45 am #544940
    Ismael

    Hi!

    Looks like you didn’t add the code. Please add the code then we’ll check it again.

    Cheers!
    Ismael

    December 1, 2015 at 8:44 am #545005
    decode

    hi, Ismael

    we put the code back (but it’s not working)…

    thanks in advanced :)

    December 2, 2015 at 6:56 am #545769
    decode

    hi,

    any idea? the element is not working .properly….

    December 3, 2015 at 6:05 am #546247
    decode

    hi,

    I think my ticket is lost somewhere …. ??
    please help ~ thank you.

    the “first” same element works fine, would this be spacing issue?

    ——————————————–
    same page
    <—–first partner/logo element ——> dot control working fine on iPhone
    <—–second partner/logo element ——> dot control not react on iPhone
    <—–third partner/logo element ——> dot control not react on iPhone
    <—–fourth partner/logo element ——> dot control not react on iPhone
    same page

    December 5, 2015 at 6:11 am #547339
    Ismael

    Hey!

    I tested the site on an iPod touch and the dots are working correctly. Please remove browser cache then reload the page. If possible, please install a cache plugin and then increase the wp memory limit to at least 128MB to improve loading speed.

    Regards,
    Ismael

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