Viewing 13 posts - 1 through 13 (of 13 total)
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  • November 5, 2015 at 6:37 pm #531081
    JaredBurnett

    Hello,

    I just updated the theme and now the background images for the color sections on my website are not displaying. I’ve disabled all my plugins, cleared the cache, and no luck. on my home page there should be image backgrounds behind “What my clients say about me and my work” and the contact form section.

    The background is displaying black because the Section Background Overlay is enabled with a 0.7 opacity #000000 Overlay. However, if removed, the Color Section simply displays the Main Content Section as defined in the Section Background tab of the Color Section. On both of these incidents, the “Custom Background Image” has been selected and is not displaying. I have tried different images than the ones previously selected before the update just for testing debugging purposes with no results.

    I have not changed anything on my website recently other than updating to the new Enfold release today. Thank you for your help.

    November 5, 2015 at 6:39 pm #531084
    ngfilms

    Same issue here, please help ASAP.

    November 5, 2015 at 6:44 pm #531087
    JaredBurnett

    Where are your images supported to display? just curious

    November 5, 2015 at 6:45 pm #531089
    ngfilms

    I just did a test and scroll function with the image works but when selecting it as parallax image in the section color it vanishes (the image).

    November 5, 2015 at 6:51 pm #531094
    JaredBurnett

    Can confirm. Scroll and Fixed works for me.

    Mods is seems the issue is with the Parallax effect. My homepage now has one image set to scroll and one to fixed just to show. Parallax is not working on an image as a Color Section Background.

    November 5, 2015 at 7:09 pm #531113
    Yigit

    Hi!

    Can you please flush browser cache and try hard refreshing – http://wiki.scratch.mit.edu/wiki/Hard_Refresh?
    It does work fine on my end

    Regards,
    Yigit

    November 5, 2015 at 7:20 pm #531125
    JaredBurnett

    Try it now Yigit. I had it set to Scroll and Fixed when you tried. It’s now on Parallax and not working on my end.

    November 5, 2015 at 7:26 pm #531136
    Yigit

    Hi!

    Please see screencast in private content field

    Cheers!
    Yigit

    November 5, 2015 at 7:37 pm #531143
    JaredBurnett

    Yigit,

    That part works fine. That’s a full screen slider.

    The part I’m talking about is under this http://www.jaredburnettphoto.com/#about where the testimonials are. The Colored Section Background is supposed to be an image. It’s black now because the the image isn’t displaying. It works if you set the colored section background image to scroll or fixed. Parallax does not work.

    Same deal here http://www.jaredburnettphoto.com/#contact . The image will only work if you choose the scroll or fixed effect. Parallax does not work. The dotted texture is the overlay from the last tab on the section background window. But it should have an image also.

    Feel free to log in and see for yourself if you do not understand what I am saying.

    November 5, 2015 at 7:50 pm #531155
    Yigit

    Hi!

    Do we have your permission to deactivate all active plugins for testing purpose?

    Regards,
    Yigit

    November 5, 2015 at 7:51 pm #531156
    ngfilms

    It’s working fine for me now. Just reset cache/history on your browser and working great.

    November 5, 2015 at 8:09 pm #531161
    JaredBurnett

    Go right ahead Yigit.

    November 5, 2015 at 10:06 pm #531206
    JaredBurnett

    Please disregard this support ticket. It was an issue with my host. Thank you for your time.

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  • The topic ‘Color Section Custom Background Image not Displaying on new update.’ is closed to new replies.