Blank screen - Support | Kriesi.at - Premium WordPress Themes

Viewing 11 posts - 1 through 11 (of 11 total)

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November 5, 2015 at 2:15 am #530477

sandboxes
Participant

Just updated to latest version and screen is blank. Tried disabling all plugins – no change, revert to any other theme- no problems site loads fine.

now running default wp theme!

November 5, 2015 at 3:21 pm #530820

Yigit
Keymaster

Hey sandboxes!

It seems like you removed Enfold from your themes on your installation. Can you please install it once again and let us know? We need to see the issue to provide you an accurate solution.

Please try checking this post as well – https://kriesi.at/support/topic/enfold-breaks-on-update-3-4-quick-and-dirty-fix/#post-530665

Regards,
Yigit

November 9, 2015 at 5:42 pm #532787

sandboxes
Participant

Hi

I have now re-installed Enfold theme . Please can you check out the site and fix the issue of the blank screen when you are in there?

Many Thanks

SFR

November 9, 2015 at 5:52 pm #532796

Yigit
Keymaster

Hey!

Can you please post FTP credentials here privately as well?

Best regards,
Yigit

November 9, 2015 at 6:46 pm #532826

sandboxes
Participant

nimbuspin

November 10, 2015 at 12:46 am #532982

sandboxes
Participant

Can you fix it?

November 10, 2015 at 8:11 am #533087

sandboxes
Participant

. This is urgent the site is down !

November 10, 2015 at 1:31 pm #533199

sandboxes
Participant

Posted login but still not workign

November 10, 2015 at 1:45 pm #533209

Yigit
Keymaster

Hey!

I applied this fix – https://kriesi.at/support/topic/enfold-breaks-on-update-3-4-quick-and-dirty-fix/#post-530665
Enfold 3.4.1 is available which fixed this issue. You are currently using 3.4

Cheers!
Yigit

November 10, 2015 at 1:52 pm #533216

sandboxes
Participant

Hi

I only downloaded it yesterday ! That’s quick. If I upgrade will it over overwrite the fix

November 10, 2015 at 1:55 pm #533219

Yigit
Keymaster

Hi!

It will overwrite but Enfold 3.4.1 already has the fix included :)

Regards,
Yigit
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