Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • November 5, 2015 at 12:07 am #530453
    schenkco

    I have a weird issue that I can’t confirm if it’s just caused on Internet Explorer 11. When loading the Masonry Gallery, on occasions it cannot display the formatting correctly as shown in this screenshot:
    [IMG]http://i65.tinypic.com/9hte85.jpg[/IMG]

    A refresh typically resolves this issue but we don’t want our first time customers to go to our website to experience the same problem. Has there been any similar cases?

    All our computers in the office are running IE11 and I’ve been able to replicate this issue. This is especially evident upon visiting the site for the first time.

    November 5, 2015 at 1:35 am #530473
    schenkco

    My apologies, I found the solution here: https://kriesi.at/support/topic/fullwidth-masonry-gallery-image-loading-issue/

    Add to the end of js/avia.js

    jQuery(window).on('load', function(){
    jQuery(window).resize();
});

    This problem was not specific to IE11 as it had the same result on Firefox.

    November 9, 2015 at 11:44 am #532487
    Andy

    Hi!

    glad you could fix it and thanks a lot for sharing your solution!
    Let us know in a new ticket if you have some more questions related to the theme. We are happy to assist you.

    Regards,
    Andy

  • Author
    Posts
Viewing 3 posts - 1 through 3 (of 3 total)
  • You must be logged in to reply to this topic.