Viewing 4 posts - 1 through 4 (of 4 total)
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  • October 20, 2015 at 5:56 pm #521914
    jeverbach

    I have run into several mobile issues with WooCommerce and Enfold:

    1. When I add a product to the shopping cart the item appears in the shopping cart, but when I navigate to a new page or product the shopping cart is empty. When I click on the cart menu item a message displays: No products in cart.

    2. When I add a product to the shopping cart and click the ‘View Cart’ button that appears in the shopping cart icon menu dropdown, I am taken to a shopping cart page that says ‘Your cart is empty.

    3. When I add a product to the shopping cart and click the ‘Checkout’ button that appears in the shopping cart icon menu dropdown, I am taken to a shopping cart page that says ‘Your cart is empty.

    None of these issues are encountered on desktops and laptops – just mobile devices.

    This is the fourth enfold theme license I have purchased and I told my client this is hands down the best theme to use for his website upgrade – please help and thank you in advance!

    October 21, 2015 at 8:17 am #522164
    Rikard

    Hi jeverbach,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    October 27, 2015 at 5:33 am #525322
    jeverbach

    Figured this one out…if anyone else runs into this issue make sure your smartphone browser cookies are set to ‘Allow’.

    October 28, 2015 at 9:13 am #525945
    Rikard

    Hi,

    Great, glad you got if fixed and thanks for sharing the solution!

    Best regards,
    Rikard

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