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  • October 17, 2015 at 5:19 am #520358
    shaoxuming

    Hi there,

    I experienced that the sliders seem to stop if I open a new website in another tab in the same browser, go there and then come back to my own Enfold-based website. When coming back, all sliders are paused (resulting in many sliders to appear empty). Have tested this behaviour on different browsers (Safari, Chrome > Mac, Windows and Linux). I believe that some smart line of code could help me. If anyone can point me to the solution, that would be awesome!

    Thanks in advance.
    Shaoxuming

    October 20, 2015 at 7:12 am #521408
    Ismael

    Hey shaoxuming!

    Thank you for using Enfold.

    This is actually an old issue but it was originally reported as a safari issue. The testimonial slider works fine on other browsers. Unfortunately, the issue seems intermittent and we can’t reproduce it on our own installations so we haven’t figure out the issue until now. https://kriesi.at/support/topic/testimonials-keep-disappearing/#

    Anyway, I check the site on Chrome 46.024, Safari 5.1 and Firefox 41.02., open a new tab, leave it for at least a minute and the sliders didn’t stop working. What I noticed in safari is the “blurred” or “sandy” subtitle text in the testimonial element. Try this in the Quick CSS field:

    .avia-testimonial-subtitle {
    -webkit-font-smoothing: antialiased;
}

    Or adjust the font size only on safari browsers:

    .avia-safari .avia-testimonial-subtitle {
    font-size: 14px;
}

    Regards,
    Ismael

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