Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 29, 2015 at 6:27 pm #510918
    Vhalyar

    I was previously working with version 3.0.2 when I took a break. Today I decided to restart working on my site and updated Enfold to 3.3.2, which has resulted in two problems.

    1.Every page in the editor loads as blank. Old pages, new pages, doesn’t matter – they are empty. Restoring from a previous version does nothing either. There’s no error messages either.

    2. The layout builder cannot edit elements any more. For example, clicking “Edit Cell” does nothing. Again, no error messages.

    Have to admit it’s not quite what I expected from the update; all the features worked fine with the previous version. Any idea what broke?
    Temp login info is attached.

    • This topic was modified 9 years, 1 month ago by Vhalyar.
    September 30, 2015 at 2:43 am #511074
    Josue

    Hi Vhalyar!

    Seems to be a caching issue on your end, try doing a hard refresh on your browser.

    Best regards,
    Josue

    September 30, 2015 at 2:43 am #511075
    Josue

    Hi Vhalyar!

    Seems to be a caching issue on your end, try doing a hard refresh on your browser.

    Best regards,
    Josue

    October 4, 2015 at 11:30 pm #513426
    Micheal0424

    Thanks for the info, I was having the same problem and that did it for me.

    Thanks again!!

    October 5, 2015 at 9:06 am #513549
    Josue

    Glad to help. @Vhalyar let me know if you managed to fix this issue too.

    Regards,
    Josue

    October 6, 2015 at 1:52 pm #514369
    Vhalyar

    Yup it worked, thanks!

    Seems like there’s an issue with my browser though, as on some on rare occasions (maybe once or twice per 30 editor refreshes) it won’t load the content. This doesn’t happen when I switch to Firefox or use Chrome on another machine. A bit odd but it doesn’t bother me.

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Viewing 6 posts - 1 through 6 (of 6 total)
  • The topic ‘Blank & unresponsive visual editor after 3.3.2 update’ is closed to new replies.