Viewing 6 posts - 1 through 6 (of 6 total)
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  • September 29, 2015 at 2:56 pm #510771
    glowgreen

    The built-in form from the page builder, remembers some fields, but forgets the email address, form title, submit button text, the thank-you page etc.

    This issue is driving me crazy and causing me to have to edit the form, every single time I edit a page.

    Is this a known issue? I had read several people with the same issue, but none ever posted a fix.

    Thanks

    September 29, 2015 at 3:12 pm #510775
    Elliott

    Hi glowgreen!

    Hmm, is it only one page that is having the issue? Does it do the same if you create a new page?

    Try deactivating all plugins while testing and make sure your using the latest version of Enfold, 3.3.2.

    Regards,
    Elliott

    September 29, 2015 at 3:16 pm #510782
    glowgreen

    Hi Elliot,

    The issue started recently. Prior to this it worked as expected. I have 3.3.2 installed.

    The issue is present on every page, new and existing.

    I have very few plugins:
    Contact Form 7
    Gravity Forms
    Jetpack
    Postman SMTP
    VaultPress
    W3 Total Cache
    Toast SEO

    I can try deactivating them, but they’re all popular plugins and I don’t imagine they’re causing the issue.

    September 30, 2015 at 5:37 am #511107
    Ismael

    Hey!

    Thank you for the update. All plugins no matter how popular they are can cause issues on a certain installation. Did you subscribe the site to cdn? These threads might help:

    https://kriesi.at/support/topic/contact-form-bugs/
    https://kriesi.at/support/topic/contact-form-resetting-to-defaults/#post-391712

    Regards,
    Ismael

    September 30, 2015 at 11:07 am #511326
    glowgreen

    Hey Ismael,

    Cloud flare is something I do have enabled. I tried to exclude the wp-admin/* but that doesn’t seem to have fixed the issue.

    Could it be another setting within Cloudflare? I appreciate that it now appears the issue isn’t related to the theme. But if you have any ideas, it would be much appreciated.

    Thanks.

    September 30, 2015 at 11:10 am #511332
    glowgreen

    Fixed!

    I also had an additional variable. We run of https. So I had to specify https://www.mysite.com/wp-admin/*

    Just mysite.com didn’t work. Hopefully that might help somebody in the future.

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