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thing, shouldn’t thouse of us who purchased before a certain date be grandfathered in to lifetime updates and support as it was originally promised when we bought in to the product?
Also, I really rhe theme itself only went up $1 but to add the support was an extra $20 when for 2-3 years the prce has been stable, it would have been nice for you to let use users know some how so I just didn’t eat $40 in fees, unless you’ve magically come up with an affiliate program cause I push your theme CONSTNTLY!!!
Hey!
Unfortunately paid support is something forced on authors by Envato. Kriesi made it clear that he would want to keep the support policy the same. Please contact Envato support and let them know about your concerns – https://help.market.envato.com/hc/en-us/requests/new. We already have.
Best regards,
Yigit
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