Viewing 15 posts - 1 through 15 (of 15 total)
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  • September 24, 2015 at 8:59 pm #508697
    aubrey_hinds

    Team –

    I have an interesting issue. I did an Enfold “export” (save) yesterday and “imported” (reset) today. All the pages are listed and present in the “Page” section, and the information for each page can be viewed in Avia Layout Builder. The issue is when I hit “view page”, I am getting the following redirecting error:

    This webpage has a redirect loop
    ERR_TOO_MANY_REDIRECTS

    It becomes more interesting, because I can see the only the frontpage (w/o doing anything) and any trashed (old) pages (if, I manually write in the url subdomain). I found this by accident. Some of the pages look like it has blended the theme I imported with some of my content and images.

    Got any suggestions?

    Best,

    AH

    September 25, 2015 at 10:41 am #508891
    Rikard

    Hey aubrey_hinds,

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    September 25, 2015 at 3:03 pm #509075
    aubrey_hinds

    Rickard –

    Thanks for looking into it. I really did not want spend the time wiping WP, reinstalling WP/Enfold, and creating everything over.

    Please let me know what you find.

    Best Regards,

    AH

    September 25, 2015 at 3:07 pm #509078
    Yigit

    Hey!

    Can you please try changing content of your .htaccess file to following 

    RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
# uploaded files
RewriteRule ^([_0-9a-zA-Z-]+/)?files/(.+) wp-includes/ms-files.php?file=$2 [L]
# add a trailing slash to /wp-admin
RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]
RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ - [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L]
RewriteRule . index.php [L]

    Please have a backup of your old .htaccess file before making changes

    Cheers!
    Yigit

    September 25, 2015 at 4:29 pm #509138
    aubrey_hinds

    Okay – making the back up and updating it now. I will let you know how it goes.

    AH

    September 25, 2015 at 4:40 pm #509144
    Yigit

    Hi!

    Sure, we will keep the thread open to wait to hear from you :)

    Regards,
    Yigit

    September 25, 2015 at 4:56 pm #509150
    aubrey_hinds

    Yigit –

    Small issue – there “is not” a .htaccess file in the root directory to save. So, I will not have anything to copy and save.

    However, I do have a previous copy on my closed server, which is the same image and version.

    1) Will that suffice as a copy?
    Or
    2) Is there another location other then the main directory where the WP folder are located that the .htaccess file would hide?

    AH

    September 25, 2015 at 5:02 pm #509160
    Yigit

    Hi!

    Please make sure that you chose to display hidden files. If you do not mind posting FTP access here privately, we can take a look.

    Best regards,
    Yigit

    September 25, 2015 at 5:11 pm #509169
    aubrey_hinds

    Tried to transfer the file several times via FTP and the transfer failed several time. Not sure exactly why,

    Got any ideas on what to do next?

    September 25, 2015 at 5:18 pm #509177
    aubrey_hinds

    Okay – found out my hosting service does does not support .htaccess.

    September 25, 2015 at 5:26 pm #509187
    aubrey_hinds

    Okay getting you access now, should have it posted soon.

    September 25, 2015 at 5:47 pm #509208
    aubrey_hinds

    Credentials

    September 25, 2015 at 6:42 pm #509235
    aubrey_hinds

    Yigit –

    Where you able to gain access??

    AH

    September 26, 2015 at 3:55 am #509342
    aubrey_hinds

    I am wiping and reloading wordpress; reinstalling Enfold and all plugins. I will let you know how things workout.

    Best Regards,

    AH

    September 26, 2015 at 5:24 am #509346
    aubrey_hinds

    A complete reload stopped the redirecting error.

    Best Regards

    AH

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