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  • September 24, 2015 at 7:46 pm #508673
    urdaniz

    Hello,
    the website works fine without js errors. WP 4.3.1. WPML. Revolution Slider.
    I have setup “Preloading icon” in Enfold because the web is a bit “heavy” with a lot of full screen sliders (Supercacher (Siteground) is also activated).
    When visitors are on a web page (of any type: page or full screen slider) the preloading page loads without problems.
    When they turn back using the button arrow / return of the browser (in top left of a window browser>> show previous page), the preloading icon is loaded but remains standing without loading the page.

    It happens with safari, explorer and chrome (mac). Not with firefox (mac and pc) nor chrome (pc) -tested with Developer Tools of safari 10.8.5>>User Agent-

    I don’t what it can be because no js error appears in Firebug. Any help?

    September 25, 2015 at 10:13 am #508862
    Ismael

    Hey urdaniz!

    Thank you for using Enfold.

    This issue has been reported before but it is intermittent, seems random, so we never figured out the real cause of the issue. I actually checked the site and see if I can reproduce it but the page always load properly when I click the “back” button. I’ll ask the rest of the support team if they can reproduce the issue.

    P.S: Site looks awesome. :)

    EDIT: Browsing through the site, I realized that the preloader is disabled. Please enable it back.

    Best regards,
    Ismael

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