Viewing 6 posts - 1 through 6 (of 6 total)
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  • #508014

    Dear support member.

    The advanced layout editor is not working. What can I do?

    I just updated the theme also.

    What do you think can be done??

    Thanks,

    Miguel

    #508018

    Hey Mkieling!

    I get a server not found error. Is there a typo?

    Make sure your using the latest version of Enfold, 3.3.2, and deactivate all plugins while testing.

    Cheers!
    Elliott

    #508410

    Sorry. I sent you the wrong url. It’s the right one now. Please check.

    The advanced layout editor is not working. What can I do?

    I just updated the theme to the last version but it didn’t improve the situation.

    Thanks,

    Miguel

    #508416

    Hey!

    Please try flushing cache and refreshing your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh and de-activate all active plugins and check if that helps.

    Regards,
    Yigit

    #508727

    Hey!

    I did all that but still not working.

    Could you please check inside my WordPress panel and see what you think is wrong.

    This is a bug I’ve had before a couple of times. Details below.

    Many thanks.

    Miguel

    #508915

    Hi,

    Could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Thanks,
    Rikard

Viewing 6 posts - 1 through 6 (of 6 total)
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