Viewing 7 posts - 1 through 7 (of 7 total)
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  • September 19, 2015 at 3:19 pm #505938
    mmsdev

    Can you please advise me on why this thread was closed and, if we can expect a fix for this?

    June 22nd this was raised,

    3 MONTHS NOW

    Please read the thread in full before commenting..

    https://kriesi.at/support/topic/testimonials-keep-disappearing/

    TO QUOTE
    Kriesi Keymaster!! June 2, 2015 at 5:10 pm

    Hey!
    Its actually a safari issue that we are aware of. We are currently gathering infos from various users and once we have a solution we

    will include it in the next update :)

    Thanks for your patience on this one, it actually seems to be a tricky problem that might be caused by the macs energy saving…

    September 21, 2015 at 2:20 pm #506427
    Andy

    Hi midischool!

    it was closed because we are already aware of this issue and working to find a fix for it.

    Regards,
    Andy

    September 21, 2015 at 2:41 pm #506444
    mmsdev

    Ok, so it has been 3 months, what do you reckon to it being fixed any time soon?

    September 21, 2015 at 5:14 pm #506539
    Elliott

    Hi!

    We don’t know, when we find a fix we’ll add it in the next update.

    Best regards,
    Elliott

    September 21, 2015 at 5:49 pm #506564
    mmsdev

    <We don’t know, when we find a fix we’ll add it in the next update>

    So it will defiantly be in the the next update?

    September 21, 2015 at 5:55 pm #506569
    Elliott

    Hey!

    Like I said, we don’t know. Whenever we find a fix we’ll add it in the next update.

    Cheers!
    Elliott

    November 5, 2015 at 12:38 am #530459
    Kriesi

    Hi!
    we have added A fix to the upcoming release that should solve it for everyone. if you still experience problems once version 3.4 is released in a few days please let us know in a new thread :)

    Cheers!
    Kriesi

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Viewing 7 posts - 1 through 7 (of 7 total)
  • The topic ‘Testimonials keep disappearing – Now a formal complaint’ is closed to new replies.