Viewing 10 posts - 1 through 10 (of 10 total)
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  • September 17, 2015 at 1:39 pm #504752
    kolobe

    Hi i’m new here

    I can’t seem to edit pages as the Avia layout builder is inactive

    • This topic was modified 9 years, 2 months ago by kolobe.
    September 17, 2015 at 1:43 pm #504756
    Yigit

    Hi Kolobe!

    Welcome to our forum :)

    Can you please post the link to your website? We may need a temporary admin login as well

    Regards,
    Yigit

    September 17, 2015 at 1:54 pm #504776
    mbroooshkey

    I am having the same problem — HELP. I’m http://www.martinecafe.com.

    I logged in to do some maintenance. The Aviva layout builder displayed the “layout element”, “content..” and “media..” tabs, but the section under it where all my elements usually are is replaced by a spinning loading symbol. I tried restoring my page to a previous version. AND NOW MY PAGE IS COMPLETELY GONE. Please help!

    September 17, 2015 at 1:55 pm #504777
    kolobe

    i have attached temp logins

    September 17, 2015 at 2:00 pm #504779
    Yigit

    Hi!


    @kolobe     You are currently using a very old version of the theme. Please try updating it to the latest version 3.3.2 preferably via FTP – kriesi.at/documentation/enfold/updating-your-theme-files/


    @mbroooshkey     You are using a older version of the theme as well. Please refer to link i posted above and update your theme and then flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

    September 17, 2015 at 2:15 pm #504789
    mbroooshkey

    Hi Yigit,

    I logged in and my theme is now updated to 3.3.2.

    I still have the same problem as before. The edit function just isn’t loading and my site is missing its content.

    • This reply was modified 9 years, 2 months ago by mbroooshkey.
    September 17, 2015 at 2:32 pm #504801
    Yigit

    Hi!


    @mbroooshkey     Do you mind creating a temporary admin login and posting it here privately? Thread author would be able to see your private content. If you would like to avoid that, please start a new thread

    Cheers!
    Yigit

    September 17, 2015 at 2:50 pm #504831
    mbroooshkey

    @Yigit – I’ll start a new thread. Thank you!

    September 17, 2015 at 3:28 pm #504893
    kolobe

    @Yigit – the functions are starting to respond but the workspace is blank now, i can’t see my content that i’ve added before…

    Regards

    September 17, 2015 at 4:03 pm #504932
    Yigit

    Hi!

    Please flush browser cache and refresh your page a few times – http://wiki.scratch.mit.edu/wiki/Hard_Refresh

    Best regards,
    Yigit

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