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  • September 16, 2015 at 12:15 am #503772
    lzevon

    I updated to 4.3.1 and the Fullwidth Easy Slider is not visible. I thought maybe I needed to wait a while after the update for JS to clear cache, but it’s been over 5 hours now.

    September 16, 2015 at 12:34 pm #503976
    Andy

    Hi lzevon!

    we need to check your easy slider (in your backend). You can post admin access here as private reply.

    Best regards,
    Andy

    September 16, 2015 at 3:59 pm #504233
    lzevon

    Let me know if you got the private reply – the form generated this after I submitted…
    ERROR: Your reply cannot be empty.

    … I only populated the Private Content area.

    September 16, 2015 at 4:23 pm #504253
    Elliott

    Hi!

    We did not get it. Just type something out in the reply and then add your login information to the private content.

    Be sure to deactivate all plugins while testing.

    Cheers!
    Elliott

    • This reply was modified 9 years, 2 months ago by Elliott.
    September 16, 2015 at 4:50 pm #504282
    lzevon

    blah

    September 16, 2015 at 4:51 pm #504285
    lzevon

    By the way – brand new site – all plugins deactivated.

    September 16, 2015 at 4:55 pm #504287
    Elliott

    Hi!

    I deleted it and created a new one and it’s displaying fine. Must have been some weird characters you were adding to the caption or button (the > character). I saved it as a template named “test”. You can reload the template to try and figure out where the problem was but I would just start editing the new one (keep saving and view the frontend) to try and pinpoint where the problem was.

    Cheers!
    Elliott

    September 16, 2015 at 5:20 pm #504307
    lzevon

    Ah – I bet you are right about the greater than symbol (so bummed I didn’t think of it)! Got it working now, thank you. The timing of the 4.3.1 update coincided with when things went wrong – same exact time, but was a red herring as they say :)

    Thank you!

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