Viewing 17 posts - 1 through 17 (of 17 total)
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  • #498576

    Hi,

    I’ve added a button on my homepage. It is not working on mobile devices. I have no parallax. could you help me?

    Kind regards Yvonne

    #498600

    Hi culinairtantecaatje!

    Please define which button is not working and how you added it. You used the ALB?

    Thanks a lot for your time

    Best regards,
    Basilis

    #500723

    Hi Basilis,

    On the header/slider on the homepage I’ve added via avia builder a button.

    Is this enough information. I did nothing more.
    Thank you for your support.

    Kind regards Yvonne

    #500955

    Hi,

    Just to be clear, you mean the one reading “RESERVEREN KLIK HIER”, correct? It works fine on my end using iphone4/chrome. On what device/browser are you having problems?

    Thanks,
    Rikard

    #501293

    Hi Rikard,

    Yes that’s the button I meant. It only doesn’t work with iphone5.

    Kind regards Yvonne

    #501426

    Hey!

    I can’t seem to open the page. Did you check it on any other mobile device? Do you have retina display on your iPhone 5?

    Cheers!
    Ismael

    #501487

    Hi,

    Yes I have retina display on my iphone5. The button works on iphone6. On tablets it also works fine. Only iPhone5 till now.

    Kind regards Yvonne

    #501564

    Hi!

    Can you please firstly update Enfold to the latest version 3.3.2 – kriesi.at/documentation/enfold/updating-your-theme-files/?

    Best regards,
    Yigit

    #501613

    Theme Updates

    No Updates available. You are running the latest version! (3.2)

    #501625

    Hi!

    Please try updating manually via FTP this time. Envato API had some issues that might the reason why update missed on your installation.

    Best regards,
    Yigit

    #501861

    I’ll trie that. But in the meantime I have another question. On my reservation page I have an I frame that doesn’t scale on my mobile. The link itself is scalable but in the iframe it doesn’t. Do you now why?

    #501864

    Can I do that without any troubles?
    I’ve overwrite header.php, framework folder, config-templatebuilder and config-layerslider.

    But nothing changes till now

    #501947

    Hi!

    That is the default behaviour of embedded contents. It will require a few modifications to make it responsive. Please refer to this link: http://www.smashingmagazine.com/2014/02/making-embedded-content-work-in-responsive-design/

    Cheers!
    Ismael

    #502006

    1 Thank you for this great link. Very handy. But it doesn’t work in my case. Is it possible that the iframe content isn’t responsive?

    2 I have updated the theme now, but button still not works. What can I do?

    Kind regards Yvonne

    #502503

    Hey!

    1.) Yes, that is possible. Please provide the embedded url.

    2.) We will report this issue to Kriesi. It seems to be an issue on mobile devices with retina displays. Rest assured that the buttons will work on other mobile devices.

    EDIT: Please try to add this code in the Quick CSS field to fix the button:

    .avia_mobile #top .av-parallax { position: absolute !important; }
    

    Remove browser cache then reload the page.

    Cheers!
    Ismael

    #503142

    Thank you!! this works.
    The strange this I noticed is that when I put an extra text below the button it works also. But this is a better solution.

    Many thanks!

    #503217

    Hey!

    Great! Glad we could help. :)

    Regards,
    Ismael

Viewing 17 posts - 1 through 17 (of 17 total)
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