Theme disappeared - Support | Kriesi.at - Premium WordPress Themes

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August 27, 2015 at 4:19 pm #494284
ketilberg
Participant
I updated my Enfold theme and it first deactivated, stating it was not licenced, then disappeared from my themes page. Please help fast. My url: branettside.no.
I tried to reinstall from new download, get: cannot create folder.
- This topic was modified 9 years, 3 months ago by ketilberg.
August 27, 2015 at 4:32 pm #494294

Yigit
Keymaster

Hi ketilberg!

Do you mind creating a temporary admin login and posting it here privately?
Have you tried reinstalling the theme?

Regards,
Yigit

August 27, 2015 at 6:05 pm #494379
ketilberg
Participant
Yes as I already told you I tried re-installing.
“I tried to reinstall from new download, get: cannot create folder.”
- This reply was modified 9 years, 3 months ago by ketilberg.
August 27, 2015 at 6:08 pm #494381

Yigit
Keymaster

Hi!

Please try installing the theme via FTP – http://kriesi.at/documentation/enfold/portfolio-item/install-enfold-theme-with-ftp/

Regards,
Yigit

August 28, 2015 at 10:53 am #494742

ketilberg
Participant

Ftp worked, thank you.

August 28, 2015 at 3:46 pm #494903

Yigit
Keymaster

Hey!

You are welcome, we are always happy to help!
For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

Best regards,
Yigit
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