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  • August 26, 2015 at 3:56 am #493281
    zjohnson79

    Hello,

    I recently updated to a much never version of Enfold from 2.92. I am now on 3.3 I believe. I did the update via FTP. I have noticed that my layerslider is no longer showing up. Is there a way to fix this or perhaps something that I am missing?

    August 26, 2015 at 1:30 pm #493531
    Andy

    Hey Zachary!

    can you provide us admin access so we can take a deeper look into it? post login details here as private reply? is your layer slider supposed to show up on the link you have provided?

    Try to deactivate all plugins to see if there is a conflict.

    Regards,
    Andy

    August 26, 2015 at 7:30 pm #493780
    zjohnson79

    Hi Andy,

    I am sending you my info now.

    August 27, 2015 at 1:23 am #493868
    zjohnson79

    I tried a couple of things including deactivating all plugins and I am still having the issue.

    August 27, 2015 at 10:16 pm #494490
    zjohnson79

    Hi Andy,

    Any pointers here? I have tried deactiviting all plugins and still no luck.

    August 27, 2015 at 11:38 pm #494560
    Dake

    Hey!

    When I tried to log into your website site I got an invalid password error message.

    Also please note that replying to your own thread multiple times restarts it’s position in the queue.

    Cheers!
    Dake

    August 28, 2015 at 12:56 am #494578
    zjohnson79

    Just sent the info!

    August 28, 2015 at 12:33 pm #494789
    Rikard

    Hi,

    Thanks for the details, they work now. Could you try deactivating all plugins to see if one of them is causing a conflict? Especially the caching plugin which is a bad idea to use at all when updating/testing.

    Thanks,
    Rikard

    August 28, 2015 at 8:42 pm #495095
    zjohnson79

    Hey Guys,

    Thanks. I have already tried deactivating plugins. So far, that hasnt fixed the issue. I even went and purchased the standalone version of layer slider, which I have not installed.

    Any ideas?

    August 31, 2015 at 8:08 am #495615
    Rikard

    Hey,

    Not sure what’s going on there, are we allowed to disable plugins for testing purposes?

    Regards,
    Rikard

    August 31, 2015 at 8:11 am #495617
    zjohnson79

    Yes. Please feel free to disable all plug-ins. I mentioned that I’d already disabled them for a time to test and it did not solve the problem.

    September 1, 2015 at 4:25 am #496198
    Rikard

    Hi,

    Still not sure what’s causing the slider not to work, could you please try to overwrite the theme files with a fresh copy from your Themeforest account via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

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