Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • August 19, 2015 at 12:28 pm #489985
    Roywa

    Dear Sirs,

    I would like your help with the following:
    1. On our page we have Video at start. This video does not work in mobile (as it is full width slider). We would like the video to work on smartphones and still be full width with the gadgets that it shows right now. Any solutions ?
    2. Image with hotspots does not work well on mobile – When you click on some of the hot spots they are out of the screen and you can see only part of them in the screen and part is cut.
    3. Is there a way you can pick what version to view the site in Smartphone ( Smartphone version / regular version ) ?
    4. Is there a way to reduce the width of the menu in Smartphone ? The menu takes the whole screen. I don’t mind that it takes all the height, but it does not look good when it takes all the width.

    Awaiating your kind reply,
    Roy Warshawski.

    August 21, 2015 at 10:48 am #491238
    Andy

    Hey Roywa!

    1. Refer to this answer: https://kriesi.at/support/topic/video-slideshow-on-mobile/#post-233690

    2. Will be quite difficult, because you are using lots of hotspots and a mobile screen is just too small. However, you could try this code:

    @media only screen and (max-device-width: 736px) {
.av-tt-xlarge-width {
width: 208px;
}
.av-tt-large-width {
width: 128px;
}}

    and adjust as needed.

    3. You would need a plugin for this kind of function. I found this: https://wordpress.org/plugins/wp-mobile-edition/

    4. Not sure what you mean, because on smartphones there is no normal menu and instead there is mobile menu activated.

    Regards,
    Andy

    August 22, 2015 at 1:56 pm #491716
    Roywa

    Thanks for your answer.
    1. I did not understand. When I click on the image on the Iphone it still won’t run the video. Didn’t you mention that when I click the image it will run on smartphone on that thread ?
    2. It’s far from perfect, but if thats the best solution I appricate it.
    3. This plugin does not work (error).
    4. I mean that when you click on the mobile menu (the one row menu) it opens a mobile menu on the entire screen, full width and full height. Is there a way to change it on the mobile screen that it won’t take full width ?

    Thanks,
    Roy Warshawski.

    August 25, 2015 at 11:47 am #492817
    Andy

    Hi!

    1.) You are using an old version of the theme. Please upgrade to Enfold v3.3.1. Try to deactivate all plugins if the issue persists.

    3.) we don’t provide support for 3rd party plugins, so you would need to search one by your own.

    4.) Try a code like this: 

    ul#mobile-advanced {
width: 75%;
}

    and adjust as needed.

    Cheers!
    Andy

    August 25, 2015 at 12:41 pm #492862
    Roywa

    Thanks for the reply.
    Unfortunately the video still does not work on mobile devices.
    I have updated to the newest Enfold version, deactivated (earlier) all plugins – still does not work.

    Your help is required.
    Thanks in advance,
    Roy Warshawski.

    August 26, 2015 at 12:17 pm #493483
    Andy

    Hi!

    you are using fullscreen slider element for your video. For mobile it won’t work because of Javascript. That is why you need to choose a fallback image (without any option for video). If you really want a video for mobile, you need to use the video element and use media queries to hide it on desktop version and show it on mobile version only.

    Best regards,
    Andy

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.