Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 17, 2015 at 12:27 pm #488836
    Mark

    Hi!
    In my wordpress installation (with woocommerce) it’s not possible, to edit the footer column widgets. also it’s not possible to deactivate them at the widgets menü. only in the footer/options i can increase and decrease the columns, but there are still not editable. after deactivating all plugins nothing changed…

    http://de.share-your-photo.com/d9e41ee6db

    Thanks in advance!

    Kind regards, Mark

    • This topic was modified 9 years, 3 months ago by Mark.
    August 17, 2015 at 4:59 pm #489014
    Elliott

    Hey Mark!

    You cannot drag any widgets to those areas? If so then it’s most likely a javascript error. Let’s try the following.

    1. Deactivate all plugins.

    2. Completely delete Enfold from your WordPress theme directory before downloading + uploading a fresh copy from themeforest.

    If your still having trouble after doing the above two steps then send us a WordPress login and we’ll take a look.

    Cheers!
    Elliott

    August 18, 2015 at 12:26 pm #489445
    Mark

    Hello Elliott!
    thanks for your quick response. sadly your advice didn’t work. i sent you private message with login.

    Best regards, Mark

    • This reply was modified 9 years, 3 months ago by Mark.
    August 18, 2015 at 5:18 pm #489621
    Elliott

    Hey!

    I was able to drag the widgets to the widget areas and they saved successfully. They are displaying on the frontend. Try clearing your browser cache and any caching related plugins you might have installed.

    I’m not sure what’s going on with the star ratings though. When I try viewing the star images in your Woocommerce directory I get a different icon of an arrow pointing up? https://www.yourdomain.com/th-files/themes/tollherz/config-woocommerce/images/star.png

    I would try reinstalling Woocommerce / Enfold to see what happens. Or copy the image, http://kriesi.at/themes/enfold-shop/wp-content/themes/enfold/config-woocommerce/images/star.png, and paste it inside the /enfold/config-woocommerce/images/ folder on your server.

    Best regards,
    Elliott

    August 18, 2015 at 6:53 pm #489659
    Mark

    Hello Elliott!
    Everything is working fine! Replacing the star was successful too.
    Thanks a lot for your great support!
    Best regards, Mark

    August 19, 2015 at 10:14 am #489910
    Rikard

    Hey,

    Great, glad you got it fixed :-)

    Best regards,
    Rikard

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