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If i have the enfold them active and create a wysiwyg custom field the wysiwyg doesn’t load, the field loads as a large text box. Similarly the map function doesn’t’ load the map when this theme is loaded. If i switch to the twenty-fourteen theme, everything works as it should. Any ideas of what I can do?
Hi rudtek!
What do you mean by “create a wysiwyg custom field”? Take a screenshot and highlight what is going on so we can get a better idea.
Best regards,
ElliottI’m creating custom meta fields with Advanced custom fields plugin. You have the option to create html fields or regular text fields. There is a conflict between that plugin and your theme. I’ve attached a screenshot here:
http://awesomescreenshot.com/04254r8i46
this is what the fields should look like when editing a post.This is what they look like when I activate your theme. (differences are in red circles)
http://awesomescreenshot.com/08554r8tabAdvanced custom fields isn’t just SOME other plugin out there. there has to be some way to fix it. Please assist.
Hey!
Why do you need ACF plugin anyway? Maybe we can find a way to create the element with the theme’s advance layout builder. I’m sorry but we don’t provide support for third party plugins as stated on support policy. If you really want to know what’s causing the conflict, you have to hire a freelance developer or you can contact the plugin author.
Regards,
IsmaelI did contact the plugin developer directly. They are a HUGE part of the wordpress community. This isn’t some ma and pop shop company. Here is what they said:
Thanks for the email.
The ‘google’ JS variable is an object created when the google API is added to the admin page.
This object should contain a ‘load’ function, so perhaps the enfold theme is modifying or including a custom ‘google’ JS object.Can you please ask to test the google.load function in their JS, and confirm that it does exist. Because it should:
https://developers.google.com/loader/?hl=en
basically there is a java error on your progamming side. I’ve tested it personally with ACF, a plugin called event manager, and a framework called CMB2. None of these plugins work while your theme is active.
This is more than just troubleshooting other plugins.
In addition, the plugin developers have said they were trying to contact Kriesi directly to help get this solved.
Hey!
thank you for making us aware about this. I will forward this to Kriesi. Let’s see what he is saying about this. Thank you for being patient.
Best regards,
AndyHi there,
after updating to latest Woocommerce and WC German Market I get the same error. When I click on the Enfold Tab in my Backend there are no other options – I am directed to a white box with all HTML information in it… Same with all other plug-ins…
Any idea?
thanksnot sure that is the same problem. You’re saying that you can’t get to the enfold options? The issue i’m having is that i can’t edit metaboxes on pages and posts.
ah ok, my bad. yes, when I get to the Enfold panel there are no other Options – just white page with characters and code…
Hey!
You can send us a WordPress login and we can check to see if it’s an easy fix or not. We do not support third party plugins though so it would be best to hire a freelancer to help you out with it.
@aovivo, Go ahead and create a new topic please.Best regards,
ElliottHey!
There is a javascript issue, as I have noticed from the backend.
There is no easy solution to fix it, I will do report it to our github for a solution, but I do not know how long it will it or when it will be done.
In the meantime, you can check metabox.ioThanks a lot.
Regards,
BasilisHey!
They are talking about this it sounds like, https://developers.google.com/loader/?hl=en. No, we do not use that. We enqueue scripts via the wp_enqueue_script function, https://codex.wordpress.org/Function_Reference/wp_enqueue_script, which is how themes and plugins should add their scripts to a WordPress site.
Best regards,
ElliottI just wanted to chime because I’ve had the same problem on some instances of using Enfold and Advanced Custom Field Pro.
Using the solution found here (though it doesn’t specify ACF, it still worked): https://wordpress.org/support/topic/error-cannot-call-methods-on-sortable-prior-to-initialization-attempted-to-cal has seemed to work for me.
Hope this helps.
Hey!
Thanks for posting what worked for you nguyen51. Your link redirects me to the WordPress support homepage though.
Cheers!
ElliottSorry. I fixed the link.
Basically, it involves disabling the affecting plugin first (in this case, Advanced Custom Fields), and then commenting out this line in config-templatebuilder > avia-template-builder > php > template-builder.class and uploading the file back into the theme.
Comment this line //wp_enqueue_script('avia_element_js' , $this->paths['assetsURL'].'js/avia-element-behavior.js' , array('avia_builder_js'), $ver, TRUE );Then activating said plugin, uncommenting out that line and reuploading to the theme.
I’m not sure if this is a sure fire solution, but it did work (for now)
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