Viewing 6 posts - 1 through 6 (of 6 total)
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  • August 5, 2015 at 12:51 pm #483276
    Gurify

    Hello :)

    I create a subpage, but the socket doesnt display normally as with regular pages.

    What could I do to fix this?

    Thank you

    August 5, 2015 at 4:56 pm #483486
    Elliott

    Hi Gurify!

    I checked your link but the socket is displaying the same as on all of your other pages so I’m not sure I understand. Can you take a screenshot of the problem?

    The page you linked to has a couple of javascript errors. Try deactivating all of your plugins and upload a fresh copy of the theme.

    Regards,
    Elliott

    August 5, 2015 at 4:58 pm #483489
    Gurify

    Hi there, if I upload a fresh copy of the theme, should I also change the child theme? are the js errors in parent or child theme?

    Thank you!

    August 6, 2015 at 8:43 am #483731
    Rikard

    Hi,

    If you upload a fresh copy of the theme it should not be necessary to change the child theme since it just extends/overrides the parent. I think you will get the same js errors in the parent as in the child unless you have made any js changes in the child theme?

    Regards,
    Rikard

    August 6, 2015 at 1:24 pm #483840
    Gurify

    Hi, I didnt make any js changes in the child theme. Are you sure these js errors could be due to the parent theme or could it be the plugins?

    Now the footer is behaving correctly. I don’t know what happened as I edited the page more and more the problem disappeared.

    I am doing the theme reupload now. Kindly let me know if you still see the js errors.

    Thanks a lot!

    Andrea

    August 6, 2015 at 8:34 pm #484160
    Andy

    Hey!

    glad your footer is working now. Try to deactivate all plugins to check about the js errors.

    Let us know in a new ticket if you have some other questions or issues related to the theme. We are happy to assist.

    Best regards,
    Andy

    • This reply was modified 9 years, 3 months ago by Andy.
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