-
Posts
-
HI,
We have the following issues that we need help with.
1. We have changed the title for pages on the menu screen to shorten them. Now the arrows no longer line up in sub menu. I have added a screen shot below so you can see the problem.2. We have added menu items that are not clickable by using # in the custom link box. It works great on the desktop version, but in the mobile menu for phone sizes, the pages appear clickable. Once you do click them, they go nowhere. How can we change that?
3. On the mobile version of the site in media only screen and (min-width: 311px) and (max-width: 479px), there is a dark line at the top of the slider that does not appear on the desktop version. How do we get rid of the black line?
4. When a page is loading the body background is black. How can we change that to white? This is more predominant on mobile.
5. Do you know if when we change our current theme to Enfold if the SEO data which was created using the All in One SEO plugin on the current theme will move to the Enfold theme? Does the SEO Data Transporter plugin work with Enfold and if so what platform do we select?
6. We have two ISBN numbers listed for books on book pages. Example- http://www.gardengatemysteries.com/books/web-of-deceit/ On iPads, it is turning the ISBN numbers into links that can be clicked to use these numbers as phone numbers to make a call. How can we fix that?
Hi thecszone,
1. Add this to Quick CSS:
.avia_mega_div .avia-bullet { margin-top: 6px !important; }2. Add this to Quick CSS:
@media only screen and (max-width: 767px) { #menu-item-3924 a { pointer-events:none !important; } }3/4. Add this to Quick CSS:
.html_stretched #wrap_all { background-color: white !important; }5. I’m not exactly sure what you mean by this but I haven’t heard of any conflicts with that particular plugin.
6. I think that is an apple thing, the same happens if you text some one and you would write “tonight” for instance, that word would turn into a link, not sure how to turn that off to be honest.
Regards,
RikardThanks for the answers.
1. Works great. thanks.
2. I decided not to do this, but thanks for your help.
3. Works great, thanks.
4. This works for all pages except the pages in woocommerce. For these pages it still flashes a black background screen.
5. I asked – Does the SEO Data Transporter plugin work with Enfold and if so what platform do we select?
You said, I’m not exactly sure what you mean by this but I haven’t heard of any conflicts with that particular plugin.
My response – I am attaching a screen shot. I have to choose one of these platforms to transport the data. Does Enfold fit in any of these platforms?
6. FYI- I solved the Apple problem by adding the following code to the header. This works fine, but if you have a telephone # on your website, which I do not, the telephone number won’t work either. <meta name=”format-detection” content=”telephone=no” />Hey!
4.) I can’t see what you mean. In you shop page and cart page background color seems to be white for me. Can you give us a precise link and maybe show us screenshots of what you see? use imgur.com or dropbox.
Try to clear browser cache and hard refresh your website a few times.5.) We can’t really provide support for any 3rd party plugin out there, so it would be best to ask the plugin’s author I think.
Cheers!
AndyAndy,
4) The black color is when the page is loading so I had a hard time getting a screen shot. However, I learned it happens all the time in Chrome. Below is a link that I managed to get the black on the bottom of the homepage in a screen shot.
5. I realize you don;t support plugins, but I would think you could tell me if Enfold is written in any of these platforms so I can choose the right one for the transport of SEO.Hey!
4.) I still don’t know what you mean. I just can’t see it when loading your page. Maybe you are referring to the general background color in your theme settings? try to change the color to see if is caused by this.
5.) Enfold is not written in any of these platforms. To be honest I have no idea what this plugin function is meant for. Please ask the plugin’s author about this.
Regards,
AndyCould you please tell me where to find the general background color in the stretched layout? I can only find a background color in the boxed layout. Also to show you the problem I caught a better screen shot on safari. It’s listed below and called black.
Sorry, Andy that changes nothing. FYI – I viewed your own site on Safari – https://kriesi.at/support – and it does the same thing so it’s not just my site. It appears mostly when it’s a slower loading page or the first time a page is loaded.
I have tried on other computers, apple and windows. Tried mobile phones, and various tablets. I see it on all devices.
Hi!
when I open https://kriesi.at/support there is a white background for a short moment until the site is fully loaded. Sorry, if we can’t see and reproduce an issue, then we can’t do much about it.
Regards,
Andy
- The topic ‘Multiple Issues’ is closed to new replies.