Viewing 14 posts - 1 through 14 (of 14 total)
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  • July 30, 2015 at 7:56 pm #480894
    compudean

    Like many others here, the avia web builder is not loading. Its not loading in the content area for existing pages (although I can use the layouts as if its a new page). Its not loading for new pages when I switch from Default eidtor (in default mode there is no icon bars for editor and my font is white).

    I don’t know what caused the sudden change. I did upgrade some plugins before noticing. I have deactived all of them and tested……no change

    I did an auto-upgrade, no change

    I did a manual refresh of all theme files, no change

    In between each step I deleted cache and refreshed, no change

    I am testing on two different computers at two locations, each with two different browsers (ie, chrome), no diference

    What next?

    I just need to change two words on my web site — can i do that in db for now?

    July 30, 2015 at 8:53 pm #480936
    Elliott

    Hey compudean!

    So the layout builder is not loading for you when you edit a page / post correct? This is usually from a javascript error. Is Enfold updated to the latest version, 3.2.3?

    Send us a WordPress login and we’ll take a look.

    Regards,
    Elliott

    • This reply was modified 9 years, 3 months ago by Elliott.
    July 30, 2015 at 9:07 pm #480954
    compudean

    I did a refresh with the latest version 3.2.3 overwriting all files. I also renamed the plugins directory during troubleshooting

    July 30, 2015 at 9:15 pm #480957
    SAdesignsUnltd

    Any luck? I have a page that I can’t edit now because the layout builder isn’t loading up.

    July 31, 2015 at 10:07 am #481205
    Rikard

    Hi,

    Please try to flush your browser cache and reload a few times. If that doesn’t help then please provide us with a temporary admin login so that we can have a closer look. You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    July 31, 2015 at 11:16 am #481249
    compudean

    i did both of those yesterday. see previous posts

    July 31, 2015 at 12:31 pm #481285
    Yigit

    Hi!

    Please try re-updating the theme via FTP and overwrite all files – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Cheers!
    Yigit

    July 31, 2015 at 3:34 pm #481391
    compudean

    I did that yesterday. read my original post!!!!!!!

    July 31, 2015 at 3:56 pm #481417
    SAdesignsUnltd

    I fixed the situation by deleting and recreating the page, Not sure why it was happening to just that one page. I was lucky enough to have a template saved of it, since it would have taken forever to get all the information back into that page.

    July 31, 2015 at 4:10 pm #481433
    compudean

    was avia hanging on all pages or just that one?

    August 1, 2015 at 6:34 am #481637
    compudean

    I was planning on doing some advertising but I need to change two words on my web site before I do. If you can’t fix it tell me so I can go get a theme that works

    August 2, 2015 at 3:43 am #481735
    compudean

    i fixed it

    August 3, 2015 at 7:20 am #481914
    Ismael

    Hey!

    This is usually a cache issue. How did you fix it?

    Regards,
    Ismael

    August 3, 2015 at 11:30 pm #482447
    compudean

    I started looking at TinyMCE and disabled Java script concatenation

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