Viewing 8 posts - 1 through 8 (of 8 total)
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  • #480342

    Hello there,

    We’ve seen this error in my website: http://www.shipelectrical.com/ (Still under construction). http://www.screencast.com/t/1xbJGGwfc the image is inverted shown on iphones. I have iphone 6+ (uptodate to iOS 8.4), iphone 4 (uptodate iOS 7.1.2) and iphone 4s (uptodate to iOS 8.4). Please check. Thank you!

    #480589

    Hi bounzup,

    Could you link directly to the page where we can see the image please?

    Regards,
    Rikard

    #487939

    Hello Rikard,

    At this page: http://www.shipelectrical.com/pages/about-me/ using iphone 6+ (uptodate to iOS 8.4), iphone 4 (uptodate iOS 7.1.2) and iphone 4s (uptodate to iOS 8.4), the image is showing inverted like this: http://www.screencast.com/t/1xbJGGwfc Please help us with this. Thank you!

    #487959

    Hey!

    Everything is possible, but that would need a lot of work to be done.

    You can contact one of our Customization Contractors, who will help you out with the process.
    http://kriesi.at/contact/customization

    Let us know if we could do anything else, regarding our theme

    Best regards,
    Basilis

    #488086

    Hello Basilis,

    There must be a mistake. I don’t want a customization in that page. I want you to help me correct that inverted images on that page showing on those mobile devices. I believe this is a support group for those who bought the theme. Thank you!

    #488186

    Hi,

    That’s strange, could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Best regards,
    Rikard

    #488206

    Hello Rikard,

    I have added the temporary admin login already. Please do proceed on how to correct that inverted image for those mobile devices. Thank you!

    #488412

    Hey!

    Please update Enfold to the latest version and clear your cache.

    I’ve tested the about-me page on 2 android devices (Nexus 4 and LG G4) and am not experiencing the error.

    I’m looking into testing on an iphone device right now as well.

    Have you tried inserting an image element with a caption instead?

    Cheers!
    Dake

Viewing 8 posts - 1 through 8 (of 8 total)
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