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  • July 20, 2015 at 5:30 pm #475975
    kmcdresden

    Hi!
    I want to import the church demo to my wordpress account. I read through the forum and tried the following things already:

    – reloading page with strg+F5
    – changing the default-constants.php-file like this

    // set memory limits
    if ( !defined(‘WP_MEMORY_LIMIT’) ) {
    if( is_multisite() ) {
    define(‘WP_MEMORY_LIMIT’, ‘128M’);
    } else {
    define(‘WP_MEMORY_LIMIT’, ‘128M’);
    }
    }

    if ( ! defined( ‘WP_MAX_MEMORY_LIMIT’ ) ) {
    define( ‘WP_MAX_MEMORY_LIMIT’, ‘256M’ );
    }

    – downloaded and activatet the plugin
    – updated the enfold theme now using version 3.2.3

    And again I get those errors (see links private content). Hope you can help. :)

    Marcus

    July 20, 2015 at 5:45 pm #475988
    Yigit

    Hi Marcus!

    Do you mind creating a temporary admin login and posting it here privately?

    Regards,
    Yigit

    July 20, 2015 at 8:01 pm #476079
    kmcdresden

    Hi Yigit!

    Thanks for your fast reply. Please see the information to the access below.

    Marcus

    July 21, 2015 at 1:38 pm #476471
    Andy

    Hey!

    there seems to be some corrupted files. In this case you need to delete all theme files via FTP and get a fresh copy from your themeforest account. Hope this will help!
    Make sure to deactivate all plugins while testing again.

    Cheers!
    Andy

    July 21, 2015 at 5:04 pm #476622
    kmcdresden

    Hi Andy!

    I tried to, deleted the enfold-folder via FTP in the themes-folder, downloaded a new copy to my computer, unpacked it and uploaded the enfold-folder into th themes-folder again. Than deactivated all plugins except the calander one needed for importing the church demo. The result was the same message again (see private content in first post). I always find the not displayed media-files in the media section than…

    Have I done anything wrong? Any other ideas?

    Marcus

    July 23, 2015 at 1:40 am #477441
    leeburstroghm

    I am having the exact same issue..

    I have installed it many times, even reset the wordpress site to see if it worked bare.. other demos import, the church one will not.. It is the church layout we are working from.. Every theme install from the wp admin seems to install without issues..

    I did increase the memory limit to 128m .. Perhaps an execution time out?I have not found any errors though.. hmm

    July 23, 2015 at 11:04 am #477619
    kmcdresden

    Hi Kriesi-Team!

    I just need to know if you have any idea how long it would take to solve the problem, as I need to finish my website until Sunday this week.

    I have had another idea: Would it be possible for you to offer me/us an export-file *.xml you may be able to get from an imported Church Demo on one of your accounts? I don’t need the pictures, just the content of pages and posts would be helpful.

    Do you think that’s an option? You can feel free either to upload the content to my wordpress account and check if it’s functioning or to post a link for me to download the file.

    Thanks. Hope to hear from you soon. ;)
    Marcus

    July 24, 2015 at 5:09 am #478046
    Rikard

    Hi!

    It might be caused by an execution time limit on your servers, but it’s hard to say. Could you ask help from your hosting providers as well? I think they are better equipped to say if that is the case or not. As a temporary fix, could you please activate debug mode: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/, and we’ll provide you with the shortcodes for the demo after that so that you can copy paste the shortcode into the pages.

    Best regards,
    Rikard

    July 24, 2015 at 8:28 pm #478372
    leeburstroghm

    php max execution was the issue. I found the logs..
    Sorry for the delayed response.. thank you for the attention!!
    amazing, servers automagically making changes.. ( red flag ) eh.. stupid hosts

    Love your theme.. well thought our, from one dev to another..!

    July 25, 2015 at 12:07 am #478453
    Yigit

    Hey!


    @leeburstroghm     Glad you figured it out and thank you for your kind words :) We will keep the thread open for the OP. If you have any other questions or issues, please feel free to start a new thread.

    Best regards,
    Yigit

    July 25, 2015 at 2:43 pm #478652
    kmcdresden

    Hi!

    Sry but I don’t understand anything written by leeburstroghm… :( I called my provider and they set every component to the highest level from upload-file-size to time-out… It doesn’t function yet.

    I also don’t know where and how to activate the debug-mode, as I am not as familiar with programing.. I am just using wordpress on the general surface.

    Any suggestions or more detailed explanations?

    Marcus

    July 27, 2015 at 6:49 am #478907
    Rikard

    Hey Marcus,

    We can’t give you a much more detailed description of what to do than here: http://kriesi.at/documentation/enfold/enable-advanced-layout-builder-debug/. All you have to do basically is to open your child theme’s functions.php and paste the code there. Afterwards you will see a new field under the ALB which will show the shortcode. We can then give you the code to paste there to get the demo content.

    Best regards,
    Rikard

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