Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • July 19, 2015 at 2:32 pm #475379
    undead007

    Sir

    i am new at here site is working fine first i installed trial verson of your theme then oth 7th july i purchased your theme from theme forest site is working fine but if i install any plugin or any video to my site msg is The uploaded file could not be moved to wp-content/uploads/2015/07.

    please help me asap

    thanks

    shail

    July 20, 2015 at 9:28 am #475637
    Rikard

    Hi shailendra!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Cheers!
    Rikard

    July 22, 2015 at 7:36 pm #477280
    undead007

    Sir

    i already submited admin id and password before 2 days still nort receive any updates from you very much disapointment

    hope you understand my problem

    shailendra

    July 22, 2015 at 8:34 pm #477322
    Yigit

    Hey Shail!

    This is the only thread you have created on our forum ( https://kriesi.at/support/profile/undead007/topics/ ) and there is no admin login here. Can you please post it once again in private content field so we can look into it?

    Also, please make sure that wp-content/uploads folder has correct permissions ( 755 ) – http://codex.wordpress.org/Changing_File_Permissions

    Best regards,
    Yigit

    July 22, 2015 at 8:57 pm #477340
    undead007

    Hi

    sorry it was my mistake before 3 days i inserted all content in only pvt area so it not reach to you please find details in pvt box too

    now i am not able to update plugin too hope you will help me regarding this too

    let me know when you get details are i post correctly or not

    shailendra

    July 22, 2015 at 9:03 pm #477354
    Yigit

    Hi!

    Can you please post the link to your website as well? :)

    Cheers!
    Yigit

    July 22, 2015 at 9:24 pm #477371
    undead007

    Hi

    here is website link

    let me know when you get details are i post correctly or not

    shailendra

    July 23, 2015 at 1:22 am #477439
    undead007

    Sir

    problem is solved so no need to give me solution but i really thsankful to you the way you connected with me for my solution

    thanks again

    shailendra

    July 23, 2015 at 4:55 pm #477822
    Yigit

    Hi!

    You are welcome, we are always happy to help :)
    For your information, you can take a look at Enfold documentation here – http://kriesi.at/documentation/enfold/
    And if there are features that you wish Enfold had, you can request them and vote the requested ones here – https://kriesi.at/support/enfold-feature-requests/
    For any other questions or issues, feel free to post them here on the forum and we will gladly try to help you :)

    Cheers!
    Yigit

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Viewing 9 posts - 1 through 9 (of 9 total)
  • The topic ‘not able to add plugin or any video’ is closed to new replies.