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  • July 15, 2015 at 10:35 am #473595
    hindystrauss

    My template has become buggy/not working well.
    I was Advised by Yiggit to upgrade to the latest version. Sounds simple & reasonable enough.
    3 days later, I still cannot get the latest version.

    I went to my themeforest account, the download is no longer available.I have supplied themeforest – support/help with the API key & purchase coded needed. I did not hear back.
    I went to my Enfold Child Theme Options,
    and this is what is says:
    Theme Updates
    No Updates available. You are running the latest version! (3.0.8)
    Check Manually.
    When I check manually there is no option for upgrade.
    Please advise.

    July 15, 2015 at 5:23 pm #473888
    Elliott

    Hey Hindy!

    Hmm, if you have purchased Enfold then you should be seeing it in your downloads section. Themeforest support has not replied to you yet?

    Once they get that sorted try updating via FTP, http://kriesi.at/documentation/enfold/portfolio-item/update-theme-files-with-ftp/.

    Best regards,
    Elliott

    July 19, 2015 at 2:21 am #475323
    hindystrauss

    Thanks again, yup they did get back to me – and help me download

    July 20, 2015 at 7:23 am #475590
    Rikard

    Hey!

    Ok great, and did you get your problems fixed?

    Regards,
    Rikard

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