Enfold separator/whitespace doesn't appears

Hello Elliott!

Thanks for your reply!

This error was displayed because our plugin of restricted development area (our new portal is under development)

Can you please provide your ip for we add permission at the plugin?

We aren’t talking about the lines between the menu itens. We’re trying to add the separators into the pages, like you can see in attach they doesn’t appear.

If you could help us to do it, we’ll be very grateful.

The screenshots are here. https://drive.google.com/a/websialive.com.br/folderview?id=0B6wuF00GBqDqfnZIbzlMcl9wZlNXN2p1VHowbDVraEJ4Rng1endkWmx4M25HY1M5Vy1NREU&usp=sharing

Best regards,

Hello Elliot!

We did allowed your access to the screenshots 2 minutes after you do the request to see it.

Can you please help us to enable the separators?

Regards,

Hello Elliott! Thanks for your reply!

The link of the page that i did sent to you is: http://www.websialive.com.br/prne/solucoes/assistente-virtual-multicanal-voz/

The credentials to access this link are in the private content of this post.

Best regards,

Hello Ismael, thanks for your reply!

I did set the screenshots for public. Please look if you can check it with the login credentials.

Thank you for your support.

Regards,

Hello Ismael!

I did put the separator into a color section and it still not appearing.

*if i choose to put an icon into the separator, it appears just an icon, and the separator doesn’t appears.

Do you have an idea of what its happening?

Regards,

Hi Elliot!

Sorry for the delay on the reply.

Regardind the issue that the separators are not appearing, we did make a test area for you do your tests and be free to make changes.

The credentials are on the private content.

Thank you since now.

Regards,

Hi Andy!

I did deactivate all plugins and the separators still not working.

I’ve got some custom php files, like page templates… Is possible to keep it?

Regards,

Hi Elliot!

Thanks for your reply!

I did put the code that you send to me into a .less custom file and the divider appeared!

Also, on the customization it accept just the parameters of width, and change its icon. It doesn’t accepts custom colors.

The content of the file (with your code already on it) is below:

.stretch_full { 
	height: 150px;

	h1.main-title.entry-title {
	  display: table-cell;
	  height: 90px;		
	  vertical-align: middle;
	}
}

.stretch_full.cloud_sol {
	height: auto;
}

.hr-inner {
  border-top: 1px solid #e1e1e1 !important;
}

.avia-menu.av-main-nav-wrap {
	ul {		
		li#menu-item-55.current-menu-item {			
			a {

				span.avia-menu-text {
					background-color: #831719;
				}
			}
		}
	}
}

Thank you very much for your support!

Hi Elliott!

We did activate the maintenance mode for our development area and the testing area.

Sorry for it… I did check your credentials and updated it with the password that i did sent to you, anyway.

Also, we have custom css and JS in running on this theme. If you like i can provide the files for you check in some service of cloud… Whichh one you prefer?

Also, we activated the maintenance mode, to block the site for visitors while it is under development.

Is just necessary do click on the lock on the upper right corner to login again in wordpress and your credentials will work.

Thank you very much for your support!

Best regards,