Viewing 6 posts - 1 through 6 (of 6 total)
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  • July 7, 2015 at 1:53 pm #469634
    abortolotti

    Hi guys,

    I’ve been having an issue with the top pf every page on a site displaying always an empty small light blue bar.
    I would like to remove it so that the fullwidht slideshow image that is on the top displays ‘right’ on the top of the page, with nothing in between.
    Such an image is the first element on each page yet I always get the empty bar before.
    Can you check in my backend and fix this for me please? I’d really appreciate.

    You can see a sample here: http://vacationrentalworldsummit.com/alan-egan-2015/

    Thank you!

    July 7, 2015 at 5:35 pm #469848
    Elliott

    Hi Antonio!

    You have an iframe being inserted at the top of your site. If you did not add it yourself then deactivate all of your plugins and reactivate them one by one to see which one is adding it.

    Best regards,
    Elliott

    July 8, 2015 at 8:13 am #470054
    abortolotti

    Hi Elliot,

    Thank you for your prompt reply. Please see the comment below from a tech person who helps me out with the site.

    I don’t really know what that means nor how can I solve that. Can you look into it with the login credentials I sent you in my previous message?

    Thank you. Private content below:

    July 8, 2015 at 6:17 pm #470442
    Elliott

    Hey!

    It’s not from the theme. It’s most likely from some kind of google ads plugin or perhaps your site was hacked and someone added it in there. Deactivating all of your plugins and uploading a fresh copy of the theme will fix it.

    Or if you just want to hide it and forget about it then the following CSS will work.

    body > iframe:first-child {
  display: none;
}

    Regards,
    Elliott

    July 19, 2015 at 2:21 pm #475376
    abortolotti

    Problem solved! Thanks Elliott. You can mark this as closed.

    Antonio

    July 20, 2015 at 9:18 am #475633
    Rikard

    Hi Antonio,

    Great, glad you got it fixed :-)

    Cheers!
    Rikard

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