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I added the related products element to a few product pages, but it displays the same product category (coastal-landscapes) irregardless of which category the original product is in. Listed below are three examples.
http://jimpattersonphotography.com/fine-art-prints/human-elements/while-you-were-sleeping-i-of-v/
How do I get the Related Products element to display products from the same category as the actual product?
Hi jpattersonphoto!
please refer to this answer: https://kriesi.at/support/topic/related-products-under-single-product/#post-232075
Regards,
AndyAndy,
That doesn’t solve the issue.
What I think should happen with “Related Products”:
Related Products should show products in the same category as the individual product on the page. For example, if the single product page is in category “Lighthouses”, then all the related products should automatically be in the same category of “Lighthouses”.
What I get:
No matter what category the single product is in, the related products are always from the category “Coastal Landscapes” which are NOT related to “Lighthouses”, etc.
On this page: http://docs.woothemes.com/document/related-products-up-sells-and-cross-sells/
Woocommerce says that some templates will show this based on similar categories or tags. How does the Enfold “Related Products” element behave? What parameters is it using to pull related products?
When I add specific products to up-sells or cross-sells, that doesn’t change the related products at all.
Hey!
That is exactly how the related products work on our installation. Did you create a product category hierarchy? Is the “Lighthouses” category a child category of “Coastal Landscapes”?
Cheers!
Ismael“Lighthouses” is not a child category of “Coastal Landscapes”. It is a child category of “Human Elements”. No products in Human Elements show up for Related Products for “Lighthouses”.
Hey!
Alright. If you don’t mind, we would like to access the dashboard. Please post the login details here as a private reply.
Best regards,
IsmaelHi!
OK. There is this woocommerce function called get_related() and it turns out that it does filter by category plus the tags as well. If you have the same tags on product items they will be treated as related products.
Regards,
Ismael
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