Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • June 30, 2015 at 4:18 am #466137
    cnovey

    title is self explanatory
    pics linked privately below- thx
    C

    June 30, 2015 at 3:23 pm #466508
    Yigit

    Hey C!

    Can you please post the link to your website? Also, please make sure that you are using the latest version of the theme which is currently 3.2.2 – http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Yigit

    July 2, 2015 at 2:11 am #467311
    cnovey

    Hi, thanks!
    cliffordnovey . com
    WP 4.2.2
    EF 3.1.3

    July 3, 2015 at 3:33 pm #468071
    Andy

    Hi!

    I can’t find the issue on your website. Please provide a specific link to us. Admin access would be helpful as well. Post login details here as private reply. Upgrade to Enfold v3.2.2.

    Regards,
    Andy

    • This reply was modified 9 years, 4 months ago by Andy.
    July 5, 2015 at 5:27 am #468449
    cnovey

    Theme Updates
    No Updates available. You are running the latest version! (3.1.3)

    July 6, 2015 at 8:38 am #468717
    Rikard

    Hey!

    Latest version is 3.2.3, could you try to update manually via FTP? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Best regards,
    Rikard

    July 6, 2015 at 10:55 am #468788
    cnovey

    uploaded 3x but stays same v3.1.3
    how can I tell if the one I downloaded is in fact not just 3.1.3 still?

    July 6, 2015 at 4:27 pm #469068
    Yigit

    Hey!

    You can download the file and unzip enfold.zip file and check style.css file for the version.

    Regards,
    Yigit

    July 6, 2015 at 8:07 pm #469218
    cnovey

    Ok only worked by uploading all the sub folders not the enfold theme folder but it is now 3.2.2
    testimonials behaves exactly same- white on white- no text tab- etc

    • This reply was modified 9 years, 4 months ago by cnovey.
    July 7, 2015 at 9:01 am #469468
    Rikard

    Hi!

    I couldn’t find the problem on your page either, could link directly to the problem page please?

    Best regards,
    Rikard

    July 7, 2015 at 6:43 pm #469896
    cnovey

    There is a “testimonials” block on the MUSES page- you have to edit the page/testimonial block to see the issue. Thanks!

    July 9, 2015 at 11:19 am #470727
    Andy

    Hey!

    I checked your website and your backend but could not find any issue. I can’t see any white on white for any text/links:

    Also the text tab is opening fine for me in your backend:

    Best regards,
    Andy

    July 9, 2015 at 11:06 pm #471180
    cnovey

    No that is not where the issue is- just tested again in IE, Opera, and FF-




    July 10, 2015 at 2:43 pm #471465
    Andy

    Hey!

    you are using W3 Total Cache plugin. Go into its settings and switch off caching. Afterwards deactivate this and all other plugins. Clear browser cache and hard refresh your site a few times.

    Regards,
    Andy

    July 11, 2015 at 2:05 am #471787
    cnovey

    Thanks. No change. The site does seem to run a little faster in some respects though so I def did not need those plug ins activated.
    C

    July 13, 2015 at 9:14 am #472179
    Andy

    Hi!

    the installation might be corrupt and in this case you would need to delete all theme files via FTP and get a fresh copy from your themeforest account.

    Hope this will help for you!

    Best regards,
    Andy

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