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Hello,
First of all, thanks for a great theme. One of the most recent site I’ve build started to act weird this week-end : for some reason, on iPhone (and only iPhone, perhaps iPad also) the mobile menu and all the pictures are not loading / displaying (and only on mobile : if I go through an emulator on my computer, it displays fine). The weird thing is that I have several sites running enfold, and it is only happening on one specific website. Any idea what is happening ?
Here’s the website : http://humansof.paris
I can create admin credentials for you if you wish.
Cheers, and thanks again !
Hello again,
After analyzing a few things, here are a few new elements : it appears the problem is due to a plugin, Real 3D Flipbook – the problem only appears on pages where a flipbook is, and only on iPhones. It also happens for another website that uses the plugin. But here is the catch : on a 3rd website, which also uses the same plugin and Enfold, it is working fine… so it is not a systematic problem. What do you think could be causing the problem ?
One last thing : it used to work without problem before – so maybe it is a conflict with some of Enfold functionalities from 3.2 onwards ? As far as I can tell, the only difference between the site where it works and the sites where it doesn’t is that the one where it doesn’t work are multilingual, and have some header modifications to have social networks appear on mobile.
Well, I just added the social bookmarks on the website for which the plugin is working, and it is still working – so that’s not the problem… I appears to be some kind of jquery issue, I think, but I don’t know how to solve it – the most annoying thing being that it works on one site and not the others.
I can otherwise confirm that this only happens on iPhones (and maybe iPads), I’ve juste tried with several other phones…
Hey!
I don’t have an iPhone and checked on my htc device, where your images are showing up fine. Could you fix it? Please try to deactivate all plugins and check again. Note that we can’t provide any support for 3rd party plugins. If you notice that a plugin is causing this issue, then please contact plugin’s author.
Cheers!
Andy
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