Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #465410

    When I try to preview my slide in the Revolution Slider, I get this error message
    Not Acceptable!
    An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

    Any ideas ? Thanks in advance

    #465697

    Hi Darrell!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Cheers!
    Rikard

    #465791

    Thank you for your reply Rikard, user name and password is listed in the Private Content

    #466247

    Hi!

    Thanks for the details but I think you forgot to include the URL for your site? Also, please note that our support for third party plugin is limited, you might want to contact the plugin authors as well.

    Regards,
    Rikard

    #466298

    Hi Rikard,

    To my knowledge, I am not using any third party plugin. I am new to this, I just bought a hosting package on HostGator and then I purchased your Enfold theme. BTW, I love that theme, so easy to work with.

    My URL is http://www.darrellcheeks.com

    Thanks again for your help !

    #467480

    Hi!

    Mod_Security is thinking that it might be a dangerous file/url, so you must contact your host to whitelist these files/urls. This could happen with all plugins/functions which uses XMLHttp (by the way WordPress depends on XMLHttp). Sp please contact you server about this issue.

    Regards,
    Andy

    #467776

    Thank you for your help, I will contact the host.

    #468644

    Hey!

    Great, please let us know if you should need any more help on the topic.

    Cheers!
    Rikard

Viewing 8 posts - 1 through 8 (of 8 total)
  • You must be logged in to reply to this topic.