Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • June 27, 2015 at 11:27 pm #465368
    gileseth

    Hello,
    I am having trouble saving changes. In advanced editor n=mode, the text box opens, I make the changes and click save. Normally the text box would diasppear, but it doesn’t. The only way to close it is to use the X in the top right corner.
    The changes are there in the editor window, but when I press update the editir page reloads and has gone back to the old page.
    Any clues?
    Thanks.
    Giles

    June 27, 2015 at 11:50 pm #465378
    Josue

    Hi,

    Can you please create us a WordPress administrator account? post it here as a private reply.

    Regards,
    Josue

    June 28, 2015 at 10:18 pm #465581
    gileseth

    Josue,

    Don’t I need an email address etc. to do that?

    Giles

    June 29, 2015 at 9:35 am #465670
    Josue

    Hi!

    Use (Email address hidden if logged out) but please post the login details here so the whole team can help.

    Regards,
    Josue

    June 29, 2015 at 4:30 pm #465927
    gileseth

    Did you receive the private content message I sent with administrator login details?

    June 29, 2015 at 4:33 pm #465930
    Yigit

    Hey!

    Please post them here privately by adding credentials in “Private content” field

    Best regards,
    Yigit

    June 30, 2015 at 6:56 pm #466629
    gileseth

    Josue,
    Log in details below…

    June 30, 2015 at 6:57 pm #466630
    gileseth

    Josue,
    Sorry, password as below

    June 30, 2015 at 11:58 pm #466740
    Josue

    Hey!

    Please update the theme to the latest version (3.2.2).

    Best regards,
    Josue

    July 1, 2015 at 12:27 pm #466922
    gileseth

    Josue,
    I have updated the theme and I am still having the same problem.
    Giles

    July 2, 2015 at 2:09 am #467309
    Josue

    Hi!

    I was unable to reproduce the issue on my end, can you check if it happens on another computer / browser?

    Cheers!
    Josue

    July 2, 2015 at 5:48 pm #467663
    gileseth

    Josue,

    I have tried on two different macs, a pc, on Firefox, Chrome and IE. I am still having the same issues.
    Giles

    July 3, 2015 at 3:43 am #467811
    Josue

    Is it happening on a specific Page? i’m still unable to reproduce the issue on my end.

    Regards,
    Josue

    July 3, 2015 at 8:27 am #467858
    gileseth

    Josue,

    It is happening on the Links page. What happens is that I make the changes and press Save. Instaed of the text edit box disappearing, it reverts to text view mode. If I press Save again nothing happens. The only way I can close the box is to press the X in the top right. Once I have done this, I am left with the edit page. The changes are there. But when I press Update the changes disappear.

    Giles

    July 3, 2015 at 12:24 pm #467943
    Josue

    I see it now, the problem is that there are lots of code mixed with text, is this intender or did you just paste that as a bunch of text?

    Regards,
    Josue

    July 6, 2015 at 11:20 pm #469297
    gileseth

    Josue,

    The only code I intended, is the web page and email links. I have selected all an pressed the clear formatting button, but nothing has changed.

    Is there any other way of deleting unnecessary code?

    Thanks

    Giles

    July 7, 2015 at 12:24 am #469322
    Josue

    Hi!

    Switch to Text mode and remove these on each email link:
    http://screencast.com/t/1AG94SNR1

    If these scripts are vital, you could pass the whole content of this Text Block to a Code Block element to avoid conflicts with the ALB editor.

    Regards,
    Josue

    July 20, 2015 at 3:00 pm #475845
    gileseth

    Thank you Josue. Problem solved.

    Giles

    July 20, 2015 at 5:54 pm #475996
    Josue

    You are welcome Giles, glad to help :)

    Regards,
    Josue

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