Viewing 15 posts - 1 through 15 (of 15 total)
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  • June 23, 2015 at 3:44 am #463119
    Rshaules

    Hello!

    I’ve recently launched my wordpress website (www.christianholydays.com.au) and am having a significant problem. I am getting 71 google crawl errors for my site, showing pages that have been deleted previously. I contacted my web hosting company (site ground) and they informed me the following:

    “I checked your database and I found records associated with the above mentioned links and for every link there are around ~50 table records: http://awesomescreenshot.com/0b6507ena2
    In this case i suggest to contact your site developer and ask him to check your site and its database and remove the records associated with these links if appropriate.”

    Are you able to help me with this issue? Can you please check my site and its database and help remove the records associated with the non existent links?

    Here is a sample of the non-existent links showing up in google crawl errors:
    http://grab.by/IhdA

    thanks!

    -Richard

    June 23, 2015 at 2:09 pm #463385
    Elliott

    Hey Rshaules!

    It looks like you imported the demo. Do you still have the demo pages in your site or did you delete them already?

    Regards,
    Elliott

    June 23, 2015 at 3:23 pm #463454
    Rshaules

    Hello Elliott!

    Thanks so much for the reply. I no longer have these pages within my wordpress installation, and deleted these pages, emptied trash, deleted any revisions of posts/pages that might have had these elements, and they still remain.

    Any help on how to permanently delete these bogus pages form my database records would be greatly appreciated. Thanks!

    -Richard

    June 24, 2015 at 5:37 am #463763
    Rikard

    Hi!

    Could you please provide us with a temporary admin login so that we can take a closer look? You can post the details in the Private Content section of your reply.

    Regards,
    Rikard

    June 24, 2015 at 5:45 am #463766
    Rshaules

    Sure thing. Please see attached :)

    -Richard

    June 24, 2015 at 6:10 am #463783
    Basilis

    Hey!

    Could you please attach again, as nothing is visible?

    Regards,
    Basilis

    June 24, 2015 at 6:17 am #463790
    Rshaules

    Sure thing. My apologies, and thank you again for your continued support. I truly appreciate it :)

    June 24, 2015 at 6:21 am #463791
    Rshaules

    Please let me know if the details haven’t gone through, as they appear to have disappeared after posting on my end…

    June 25, 2015 at 5:01 am #464396
    Rikard

    Hi Richard!

    I’m really sorry but we’ve upgraded the forum a bit and we’ve experienced some problems with information in the private area, it should be fixed now though. Can I ask you to submit the details again please? Sorry again for the trouble.

    Regards,
    Rikard

    June 25, 2015 at 6:04 am #464422
    Rshaules

    Please let me know if the login details (included below) don’t show up this time around :)

    -Richard

    June 26, 2015 at 6:26 am #464782
    Rikard

    Hi!

    Great, thanks for the details. I saw 24 pages and 42 posts, does that sound about right to you? If the site has been crawled when the dummy content was present and then deleted, the deleted content will show as 404 errors. But you can generate and submit a new sitemap so that the crawlers knows what pages to crawl on your page. You can use WordPress SEO to submit a new sitemap.

    Regards,
    Rikard

    July 3, 2015 at 2:01 am #467801
    Rshaules

    Hello Rikard,

    Thanks for your message. Unfortunately, this doesn’t solve the error. The sitemaps do not exist the non-existent pages, yet they continue showing up in google crawl. Here are some of the non-existent pages showing up:

    http://grab.by/Iy6G
    http://grab.by/Iy6W
    http://grab.by/Iy76
    http://grab.by/Iy78

    Any help would be greatly appreciated, especially considering this problem has stumped me for a couple weeks. Thanks!

    July 3, 2015 at 8:10 am #467849
    Basilis

    Hey!

    I have reviewed the web site, and it seems you need to clean the database to fix the issue and you also need someone to do a maintenance check.

    You can contact one of our Customization Contractors, who will help you out with the process.
    http://kriesi.at/contact/customization

    Let us know if we could do anything else, regarding our theme

    Cheers!
    Basilis

    July 5, 2015 at 3:26 am #468442
    Rshaules

    Thanks for your help with this. I was able to an answer to this query from a tech support. Here are the instructions they provided (which worked for me):

    “I carefully investigated your case and as far as I could understood, you are currently experiencing search engine hits to non-existent pages on your blog (i.e. 404 not found items). If this is correct, then there isn’t much we can do on server side to stop these, since we are already returning the appropriate not found code, when someone visits these pages. What you would need to do instead is to login to your Google Webmasters central (here: https://www.google.com/webmasters/ ), navigate under Optimization section and click on ‘Remove URL’, then submit the URLs you wish to remove.

    For a detailed tutorial, with images, please check here:

    http://infoheap.com/how-to-remove-urls-from-google-index-using-webmaster-tools/”

    Thanks for your help guys!

    -Richard

    July 6, 2015 at 7:26 am #468700
    Rikard

    Hey Richard,

    I think they are correct that you will have to do this manually through Webmaster Tools, it’s tedious but if you want to get rid of the 404’s this is probably the way to go. Personally I wouldn’t care to much about the errors since they will stop ranking if Google detects the 404 error of the page for a long period of time.

    Cheers!
    Rikard

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