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  • June 12, 2015 at 2:50 pm #458372
    pannosk

    Hello, I was trying to update the theme and each time I tryied I get Interval Server Error and the site was unaccesible. As a soloution I repaced all the theme files (ftp) with new and everything worked. After a contact with the host provider they returned me the following error log:

    [Tue Jun 09 17:27:00 2015] [warn] [client 198.57.208.133] mod_fcgid: stderr: PHP Fatal error: require_once(): Failed opening required 'includes/admin/register-portfolio.php' (include_path='.:/var/www/includes') in /var/www/vhosts/mechanismus.eu/httpdocs/wp-content/themes/enfold/functions.php on line 396

[Tue Jun 09 17:27:00 2015] [warn] [client 198.57.208.133] mod_fcgid: stderr: PHP Warning: include(/var/www/vhosts/mechanismus.eu/httpdocs/wp-content/themes/enfold//includes/admin/register-admin-options.php): failed to open stream: No such file or directory in /var/www/vhosts/mechanismus.eu/httpdocs/wp-content/themes/enfold/framework/php/class-superobject.php on line 116

[Tue Jun 09 17:27:00 2015] [warn] [client 198.57.208.133] mod_fcgid: stderr: PHP Warning: include(): Failed opening '/var/www/vhosts/mechanismus.eu/httpdocs/wp-content/themes/enfold//includes/admin/register-admin-options.php' for inclusion (include_path='.:/var/www/includes') in /var/www/vhosts/mechanismus.eu/httpdocs/wp-content/themes/enfold/framework/php/class-superobject.php on line 116

[Tue Jun 09 17:27:00 2015] [warn] [client 198.57.208.133] mod_fcgid: stderr: PHP Warning: Invalid argument supplied for foreach() in /var/www/vhosts/mechanismus.eu/httpdocs/wp-content/themes/enfold/framework/php/class-superobject.php on line 140

[Tue Jun 09 17:27:00 2015] [warn] [client 198.57.208.133] mod_fcgid: stderr: PHP Warning: require_once(includes/admin/register-portfolio.php): failed to open stream: No such file or directory in /var/www/vhosts/mechanismus.eu/httpdocs/wp-content/themes/enfold/functions.php on line 396

    Is it something that has to do with the theme or should I ask the provider to solve the problem? Also I have to mention that the TimeLimit is at 60s and this maybe an issue.
    My site is: http://mechanismus.eu/

    June 13, 2015 at 8:49 am #458700
    Ismael

    Hey pannosk!

    Thank you for using Enfold.

    I don’t think those errors have anything to do with the theme update. From what version did you update the theme? Is the site working? Please check for the error logs for today. Compare the previous error log, check if you see anything consistent.

    Best regards,
    Ismael

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