Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #454742

    When I try to edit any page on my site, I’m just getting the spinning circle in the edit window. When I click on default editor nothing happens. WP, theme and all plugins are up to date, I’ve disabled all plugins, and I’ve tried it in Chrome, Safari and Firefox. REALLY frustrating as it means I can’t update my site!! HELP!

    #454743

    I am having the same problem. We are developing a new site and did the upgrade from 3.1 to 3.2. Now the layout builder editor no longer works.
    p.s: we are using a child theme.

    #454744

    Fixed: – Refresh your browser cache.

    #454771

    Thanks for the response – unfortunately I’d already tried this, and it didn’t work. Tried it again just to check, but no joy, just sitting there with a spinning circle…close, but no cigar…

    #454781

    I am having the same problem. After upgrading to 3.2 the avia layout builder elements have disapearred from the Page edit mode. This has occured on 3 of the sites I manage. I roll the site back to 3.1.5 and the avia layout builder elements work again in the Page edit.

    #454786

    I should also add the the 3 problem sites are hosted at WPEngine. All of the other sites I manage are hosted at a different ISP and those sites work fine on 3.2

    #454952

    Hi!

    Thank you for using Enfold.

    After updating to Enfold 3.2, try to purge the cache if you have a cache plugin or any server cache. Test it on another browser. Version 3.2 works fine on our installation so it’s either a third party plugin or something in your server that is causing the issue.

    Best regards,
    Ismael

    #455020

    Thank you for your reply, but as I’ve explained above, the theme is up to date, I’ve cleared the caches, I’ve tried numerous browsers, a PC and a MAC, and I’ve updated and deactivated ALL plugins. This has not solved the problem, please help.

    #455196

    Hi!


    @clairebrummell
    Do you mind creating a temporary admin login and posting it here privately?

    Best regards,
    Yigit

    #455201
    This reply has been marked as private.
    #455275

    Also, we’re noticing that when editing a post the “Add Media” Button doesn’t work either…

    #455394

    Hey!

    Could you try to overwrite your theme files with a fresh copy from Themeforest via FTP to see if that helps? http://kriesi.at/documentation/enfold/updating-your-theme-files/

    Regards,
    Rikard

Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.