Viewing 8 posts - 1 through 8 (of 8 total)
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  • June 4, 2015 at 2:31 pm #454469
    advancetogo

    Hi guys,
    I know you don’t offer support for third-party plugins and so on, understandably, but I wondered if anyone knows of any conflicts with the Thrive Leads plugin and Enfold? If I could search the forum I would, but I don’t know how to, or if it’s possible. So if anyone can remember hearing about a conflict with Thrive Leads before, I’d appreciate it.
    Many thanks,
    Paul

    June 4, 2015 at 3:11 pm #454501
    advancetogo
    This reply has been marked as private.
    June 4, 2015 at 8:50 pm #454730
    advancetogo

    I know the subject line of this message is totally off-topic now, but I’ve just seen my support request drop to page #8 on the forum and I’d really appreciate a little bit of help to get this sorted.

    I know now that it has nothing to do with the third-party plugins, or any plugin, because when I disable them it’s still the same, and every other page and post is fine, so it’s an element in your page builder that’s causing the problem, I’m sure.

    Can you help, please?

    Thanks,

    ~ Paul

    June 5, 2015 at 12:38 am #454840
    Josue

    Hey!

    Access provided here doesn’t work, please check.

    Regards,
    Josue

    June 5, 2015 at 5:58 am #454917
    advancetogo
    This reply has been marked as private.
    June 5, 2015 at 10:30 am #455032
    Ismael

    Hi!

    Looks like the color section is the one causing the issue or the widget in the sidebar. The combination of the two breaks the layout of the page. What happens when you remove the TLW plugin?

    http://advance.to/5370-2/

    Best regards,
    Ismael

    June 5, 2015 at 3:26 pm #455125
    advancetogo

    Hi Ismael,

    I removed the Thrive Leads widget and then went and bought this instead…

    http://www.elegantthemes.com/plugins/bloom/

    …but would you believe it… the exact same thing is happening with it too.

    It’s fine on any page that doesn’t have a full-width section, like the color section or full-width slider, but as soon as you put one of those in it throws the sidebar out.

    Any idea what the problem could be?

    Thanks again,

    ~ Paul

    June 5, 2015 at 3:29 pm #455127
    advancetogo

    Ah, I’d installed the new plugin, but I hadn’t deactivated Thrive Leads. I’ve done that now and the new plugin is working. Hurray!! :-)

    Thanks again for all of your help!

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